Name
Operations Manager - Adelaide Parcel Facility
Site / Location
Ref #
12364279
Entity
Australia Post
Opening Date
02-Dec-2024
Suburb
Work Type
Permanent Full Time
Description & RequirementsAt Australia Post, we're evolving our operations to better serve our customers and communities. With cutting-edge sorting technology, we're shifting from mechanisation to automation, enhancing our service delivery and providing customers with real-time visibility of their shipments.
About the Opportunity As the Operations Lead for the Adelaide Parcel Facility (APF), you will play a crucial role in managing afternoon operations (11am - 7pm). You'll support the Processing Manager in fostering a collaborative culture, driving performance improvements, and ensuring safety and compliance standards are met. This is your chance to lead a dynamic team and help transform our operations for the future.
Key Responsibilities: Lead and direct processing and support activities to meet operational performance targets.Ensure compliance with quality and safety standards while driving process improvements.Manage staff allocation and resource availability for efficient operations.Engage and influence stakeholders to enhance service delivery and customer satisfaction.Coach and mentor team members to promote a positive workplace culture.About You We're looking for motivated leaders who can inspire and bring out the best in their teams. You will need:
Strong leadership and team-building experience.Proven ability to coach and mentor others.Excellent interpersonal and communication skills.A strong focus on customer service and operational excellence.Experience in a logistics or operational environment.How We'll Deliver for You Collaborative team environment with strong career development opportunities.Be part of a culture where everyone feels valued and included.Work with a diverse and dynamic workforce committed to safety and well-being.We're delivering together At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ******
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