Operations And Hr Officer

Gold Coast Community Legal Centre – Southport QLDReporting to and working collaboratively with the CEO while maintaining strict confidentiality and discretion, the Operations and HR Officer implements daily operations and HR obligations and drives long-term organisational capability aligned with Gold Coast Community Legal Centre's vision and strategies across all of the Centre's programs.The Operations and HR Officer will support the transformation of the organisation to ensure that the short, medium, and long-term goals of the Strategic Plan, strategic initiatives, and operational matters are met to ensure the smooth running of the Centre.As an Operations and HR Officer, you will play a crucial role in ensuring our operations run seamlessly. You will be a natural organiser, driven to support our team and enhance our operational efficiency. This role is perfect for someone looking for a varied role with a "can do" attitude.This role is rewarding, working as part of a team aiming to achieve the Strategic Goals of the Centre, providing access to justice for the Gold Coast's most vulnerable and disadvantaged people.This position is for 6 months, ending no later than 30 June 2025 due to funding. However, there is the possibility of extension depending on funding commitments beyond 30 June 2025. This position is for 3 days per week (22.5 hours per week).Why work with us?Beautiful location within walking distance to the Gold Coast BroadwaterDiverse and multidisciplinary teamFringe benefits availableAdditional paid Christmas leavePet-friendly officeFlexible work arrangements availableParent-friendly officeWellbeing and team-building activities a main focus of employmentBirthday cake on your birthdayVarious training opportunities available across all roles and areas of experienceUpskilling, additional learning, and career advancement encouragedPlus much more…Summary of key duties:Diary maintenanceMaking travel arrangementsUpdating internal databases, mailing, and other listsPreparing and sending emails and other correspondence as requiredMaintaining files and other records to ensure these are up to datePhotocopying, printing, filing, scanning, faxingHandling confidential and sensitive documents ensuring they remain secureObtaining, preparing, and collating CLASS and other reports, data or materials as required for reporting or other purposesResearch and collation of statistical and other data for planning, tendering and other purposesAttending to maintenance of training and other HR recordsEnsuring that forms, checklists, and other documents are maintained and kept up to dateMaintenance of the Centre's policies, procedures and supporting documentsMaintenance of the Centre's insurance policies and file recordsEffecting Association Incorporations Act and other legislative and/or statutory requirementsMaintenance of the Centre's membership registerOrganisation of the Centre's AGMArchiving and destruction of documentsQualifications and PrerequisitesTertiary qualifications in business and/or HRAt least two years' experience in a similar or a level roleYou have a growth mindset and a positive attitudeStrong ability to work cooperatively and collaboratively in a team environment, proactively sharing information across TeamsGreat communication skills with internal teams, and external clients and stakeholdersA strong sense of responsibility and able to demonstrate initiativeA great work ethic with self-motivation and reliabilityUnderstanding, empathy and a care factor for the people you work withProven experience in a scheduling, forecasting and operations roleStrong attention to detail and organisational skillsA proven commitment to safety in the workplaceAn enthusiastic and positive approach to all dutiesAble to work unsupervised or as part of a team and sharing your knowledge with othersExcellent communication skills, both written and verbalDuties of the positionFoster a collegiate, supportive and productive team environment, including to:Monitor and facilitate a positive working environmentFoster teamwork and co-operative behavioursModel and promote effective communication between professional staff and other workersRisk management and complianceEnsure the Centre remains compliant with building requirements, such as electrical checks, smoke alarms, pest control and other ongoing maintenance requirementsMaintain the Centre's annual WH&S training resources for staffUpkeep of relevant schedules and registers held by the Centre, including but not limited to Schedule of Dates, IT equipment register, Incident Register, Conflict of Interest Register and so forthMonitor and identify risks relevant to the Centre's legal practice, and ensure that staff and volunteers understand their responsibilities and comply with the Centre policies, procedures, guidelines, service standards and practices as required in the provision of their workImmediately report to the Centre's CEO any risks, incidents or non-compliance with legal or other requirements relating to the Centre's legal practice, as guided by the Centre's risk consequence matrixOperational servicesAssist with volunteer clinics and programs run by the Centre to support the Supervising Solicitor and Principal SolicitorWork with the CEO to establish and maintain relevant and user-friendly referral pathways, both internally between staff and externally received by the CentreEnsure the Centre remains compliant with operational tasks such as holding an AGM, completing Annual Surveys, ensuring Cross Checks and Accreditation procedures are completed, training requirements of staff and other matters that ariseEnsure outreach offices operated by the Centre are fit for use and have adequate resources and equipment to provide services fromHuman ResourcesSupport the CEO and Principal Solicitor with effective recruitment, professional development opportunities, performance management, staff retention opportunities and proceduresAssist in induction and orientation of new staff and volunteersAssist the CEO in complying with HR obligations and responsibilities to staff and volunteersMaintain confidentiality in assisting the CEO in worker profiles, documents and record-keeping practicesNetworking, liaison and promotional workSupervise and co-ordinate involvement of the Centre's professional staff in networks, promotional and other related activities as determined by the Centre's CEOAssist and support the Centre's CEO to establish, maintain, develop and strengthen the Centre's links with relevant networks and organisations; and undertake networking, liaison, promotional and related work, as requiredService MattersHave a comprehensive knowledge of the Centre's various policies, procedures, guidelines service standards and practices as they may exist from time to time, together with a good understanding of the Centre's long-term goalsAssist and support the Centre's CEO with the implementation of Centre service development matters and other initiatives as required, including but not limited to implementation of the Centre's Operational PlanWork co-operatively with the Centre's Senior Management Team to ensure the smooth running of the CentreReporting, Meetings & Other General MattersAssist and support the Centre's CEO with reporting and related matters, including but not limited to:Collection of statistical and other service information as required, ensuring that all client notes are completed and submitted by professional staff and volunteers in accordance with Centre requirementsEnsuring that monthly service reports are completed as requiredCo-ordination and collation of case studies to meet reporting and other requirementsConvening of regular professional staff meetings; and ensuring the retention of minutes of those meetings as requiredAttendance at other meetings including regular supervision meetings with Centre's CEO, meetings of the Centre's Senior Management Team, staff and other meetings as requiredUndertaking various other administrative tasks relevant to the position including computing, word processing/typing, filing, and photocopyingResearchSharing internal housekeeping choresComplying with the policies, procedures and guidelines of the Centre, as they may exist from time to timeUndertaking other duties as directed from time to timePlease submit a resume and Cover Letter (2 pages) outlining:Your experience in operations and HR dutiesHow you believe you can support the CEO in this roleYour interest, hobbies and activities outside of employmentPlease submit to Tanya Diessel at ****** careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr