Operational Support Officer (Request For Information) | APS 5Beaumont&Beaumont is pleased to present an opportunity for a number of APS5 Redress Officers to the ROS (RFI and Operational Support) Team in a major Commonwealth Government Department (Batemans Bay).This role is responsible for managing aspects of the end-to-end process for applications. Under limited direction, you are accountable for organising your workflow and escalating risks and issues when needed.The duties would be those equivalent to an APS5:Conduct detailed research and analysis to correctly associate participating institution/s and identify non-participating institutions.Prepare complex request for information packages.Collect and validate information from participating institutions.Keep accurate and comprehensive records (including report writing, case notes, and official records).Work independently, with high attention to detail, to meet individual and team targets.Develop and maintain stakeholder relationships.To be considered for this position you must have the ability to:Respond flexibly to change and maintain a constructive approach to problem-solving.Demonstrate judgement and common sense when solving problems and developing solutions.Demonstrate empathy and understanding and communicate effectively in a trauma-informed way.Assist in building a culture that is supportive of staff and your own wellbeing.All applicants must be Australian citizens and eligible to obtain and maintain a baseline security clearance from an Australian vetting agency.For a discreet conversation about this role, please contact the Labour Hire team on 02 6126 4*** or email ******, citing reference number 5542. To apply, please submit your CV in Microsoft Word format via Seek.
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