Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
The main function of this role will be to provide the Chief Operating Office (COO) and the Digital Business Services (DBS) leadership team with support as directed by the Chief Administration Office (CAO). This includes liaison with and direction of Senior and Executive Management across HSBC and the creation of information for use at Executive Management Forums.
The role holder will be required to interact with many internal and external parties and therefore needs an outstanding level of professionalism and gravitas. DBS Operational Management is the primary support function for the COO & DBS Leadership, providing them with information & analysis on the execution against the strategy and goals including research, operational planning, communication and reporting. The role will also provide effective administrative support particularly in relation to people development and training and ad-hoc requests that come from the COO/Chief Risk Administration Office (CRAO).
As an internal provider of services to HBAU DBS works across all Global Businesses and Global Functions and is an integral part of facilitating the Global Businesses and Global Functions to deliver to their stakeholders.
Responsibilities: Governance & Documentation – ensuring appropriate governance is developed and implemented with robust documentation and supporting management across COO regulatory responsibilities within DBS including but not limited to the DBS Steering Committee, Executive Committee, HBAU Board Meeting submissions Delivery and performance – provide the COO and DBS leadership with information & analysis on the execution against the strategy and goals and competitive review and positioning Strategy Execution – supporting the research and analysis to enable the delivery and implementations of DBS Priorities Change Execution – managing change, either internally or externally driven, on a continuous improvement basis Regulatory Compliance – Support COO office in the execution of regulatory compliance obligations as required People Development Program – consulting and execution covering identification, review, analysis, recommendations and delivery of People Development and Training opportunities (including STA s and job tastings) to result in an overall improvement in job satisfaction and intention to remain with HSBC Support – provide the COO and DDBS leadership with effective management support particularly in relation to strategic team event development and management
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