Online Client Relations Specialist

Online Client Relations Specialist Job Description:

Tenneco, a leading company in the automotive industry, is seeking a part-time Online Client Relations Specialist to join our team in Canberra, Australian Capital Territory, AU. This entry-level position requires at least 1 year of experience and is perfect for confident and adaptable individuals who possess strong critical thinking and presentation skills.

Responsibilities:- Manage and cultivate relationships with clients through online platforms such as email, chat, and social media- Respond promptly to client inquiries and resolve any issues or concerns in a professional manner- Collaborate with the sales team to ensure client satisfaction and retention- Develop engaging content for online client communications- Analyze client feedback and data to improve services and offerings- Stay up-to-date on industry trends and competitor activities- Participate in team meetings and training sessions to enhance skills

Requirements:- Bachelor's degree in a related field- Proven experience in online client relations or customer service- Excellent communication and interpersonal skills- Strong critical thinking and problem-solving abilities- Proficiency in Microsoft Office and online platforms- Ability to work independently and as part of a team- Willingness to adapt to a fast-paced environment

Benefits:- Travel and spending expenses covered- Employee discounts on products and services- Profit sharing opportunities- Opportunities for professional development and growth

Working Environment:At Tenneco, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to providing exceptional client experiences and fostering a collaborative and supportive work environment.

Deadline to apply: ********

Equal Opportunity Statement:Tenneco is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.