The Parkside Group is a family owned & run business which has been operating for over 75 years.
We are a diversified Company, involved in Hardwood Sawmilling, Timber Manufacturing, Building Supplies, Residential House Construction, Land Development, Property Management & Retirement Living, over a large geographical footprint.
About the Role An opportunity has arisen for a strong administrator with customer service experience and an interest in the property and construction industry to support our Client Liaison Manager and Pre-Construction Team by assisting in managing client relationships, facilitating administrative tasks, and ensuring the smooth progression of housing projects from pre-construction to handover and post-handover maintenance.
Responsibilities Assist in managing client relationships and expectations throughout the pre-construction and construction phases, ensuring all communications are timely and professional.Perform general administrative duties including confirming site start communications to clients, and updating job documentation to ensure accuracy and currency on the server.Support construction and estimating teams with housing administration tasks, such as following up on inspection certificates and building approval requests.Help prepare fortnightly construction updates and ensure clear, consistent communication between clients and relevant departments.Respond to client, estimating, or construction-related issues by assisting in identifying problems and offering appropriate solutions in collaboration with the Client Liaison Manager.Provide assistance in general reception duties at the Sales Centre, including answering phones, greeting clients/suppliers, and maintaining cleanliness.Assist with the collection and delivery of fixtures and fittings to site as required.Preparation of Handover Documents for property settlements.Assist with the coordination and management of the key register for built homes, ensuring all property keys are properly recorded and allocated.Help conduct defect inspections alongside the Client Liaison Manager, liaising with trades to ensure all works are completed prior to settlement.Assist in coordinating and conducting client pre-settlement inspections.Provide administrative support for property handover processes, helping to ensure clients receive a seamless and professional experience.Help manage maintenance requests by assisting in scheduling and follow-up communications with contractors and clients, ensuring all work is completed satisfactorily.Criteria Property Management experience is highly regarded.Current driver's licence.Attention to detail and exceptional customer service.Excellent organisational and communication skills.What we can offer: Ongoing training and development.How to apply: Applications should include a resume and cover letter detailing your suitability for this role, and forwarded ******.
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