Office Management (Administration & Office Support)
Are you ready to make a difference in a vibrant and growing healthcare practice? Zest Chiropractic is on a mission to see Gold Coast families achieve optimal health, and we're looking for a driven and detail-oriented Office Manager to join our team. This pivotal role is designed for someone who thrives in a dynamic environment, excels in leadership, and loves making systems work seamlessly.
About the Role
As the Office Manager, you'll be the backbone of our clinic operations, ensuring everything runs smoothly. From leading the front desk team to handling financial systems, patient accounts, and clinic statistics, your organisational skills will directly contribute to improving patient care and clinic growth. Reporting directly to our Clinic Director, you'll play a key role in creating a welcoming, efficient, and thriving workplace.
Key Responsibilities: Oversee front desk operations across 6–7 shifts per week (shifts 4–5 hours each). Lead and supervise staff, including chiropractic assistants and associate chiropractors. Organise office operations and maintain procedures, correspondence, and systems. Ensure all staff follow standard operating procedures to maintain a high standard of efficiency and consistency. Manage internal office promotions and patient communication strategies to boost clinic engagement and growth. Manage patient accounts, including billing, insurance claims, and financial arrangements. Support human resources tasks such as hiring, evaluating staff, and maintaining compliance with employment laws. Maintain the clinic's practice management system (Spinalogic) and ensure accurate patient record-keeping. Handle office expenses, order supplies, and liaise with external vendors. Monitor and analyse clinic statistics, providing weekly summaries to the Clinic Director. Serve as the go-to for patient inquiries, financial concerns, and special arrangements. Must be available for early starts - 7am & late finishes - 6.45pm Monday - Thursday. What We're Looking For: Proven experience in management or a similar role, ideally in healthcare or wellness. Strong leadership and communication skills with the ability to motivate and manage a team. Exceptional organisational abilities and attention to detail. Familiarity with medical billing, insurance systems, and patient account management is a plus. Tech-savvy with experience in practice management software (Spinalogic experience is a bonus). A positive, solutions-focused attitude and a passion for delivering outstanding patient care. A strong value on natural healthcare. Why Join Us?
At Zest Chiropractic, we're more than a clinic—we're a community. We envision the Gold Coast as the healthiest, happiest, and most vital community in Australia, and every team member is vital to achieving that vision. Join a supportive team that values collaboration, personal growth, and making a real difference in people's lives.
How to Apply:
If this sounds like the perfect opportunity for you, we'd love to hear from you! Submit your resume and a cover letter detailing your experience and why you'd be an ideal fit for Zest Chiropractic to – DO NOT APPLY ON SEEK
Let's build a healthier, happier community together!
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? #J-18808-Ljbffr