Office Management (Administration & Office Support)Full timeJoin our team at Lifetime Dental Care! We're looking for a structured, empathetic, and highly organised Office Manager to drive the operational success of our modern, patient-focused dental practice.Oversee day-to-day operations and ensure seamless practice functionality.Lead and support a dedicated team, fostering a collaborative and high-performing environment.Manage patient scheduling, billing, and team performance to enhance productivity and patient satisfaction.About the RoleLifetime Dental Care is in search of a proactive, organised, and approachable Office Manager to oversee daily operations and lead our committed team. This pivotal role has been created to support the Principal Dentist/Owner following the recent departure of our long-term Practice Manager. We're looking for someone ready to make an impact by streamlining our operations, enhancing patient experiences, and driving team performance.As the Office Manager, you'll be the operational backbone of the practice, ensuring a smooth patient journey, fostering a positive team environment, and achieving productivity goals. If you're an assertive yet empathetic leader with a knack for organisation and efficiency, this is a fantastic opportunity to contribute to a practice that values patient-centred care.In this role, your primary production goals include maintaining operational productivity, patient satisfaction, and financial performance. Key responsibilities involve:Leading day-to-day operations, including scheduling, billing, and team management to meet financial and productivity targets.Supporting the Principal Dentist by providing operational insights and updates, allowing them to focus on clinical excellence.Ensuring a high standard of patient satisfaction by overseeing and streamlining the patient experience from scheduling through to treatment.We're seeking a results-oriented individual who is ready to build, improve, and grow with us, contributing to both practice success and patient care quality.We're looking for someone who:Is Organised and Methodical: You thrive in structured environments, creating efficient systems and workflows.Leads with Empathy: You value team morale and patient comfort, fostering a supportive atmosphere.Is Reliable and Accountable: You set high standards for yourself and your team, ensuring accountability at every level.Is Assertive yet Approachable: You provide clear direction and are a supportive resource for both patients and team members.This role is ideal if you:Are motivated by the opportunity to shape a high-performing, patient-centred practice.Seek professional development in practice management, leadership, and financial oversight.Enjoy a rewarding environment where you can directly impact patient care and team success.Ideal candidates will bring:Proven experience in office or healthcare practice management, ideally within a dental or small business environment.Strong organisational, leadership, and financial skills, including experience with budgeting, payroll, and patient management systems. (MYOB familiarity is a plus).Australian Citizen or Permanent Resident status preferred.If You're Ready to LeadIf you're looking for a role where you can combine leadership, operational excellence, and patient-centred service, we'd love to meet you! Join us at Lifetime Dental Care and take the next step in your career while helping our practice and team thrive.Apply today to start making a difference with us!
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