Office Manager – Gold Coast

Location: Robina, Gold Coast QLD
Discipline: Administration
Type: Full-time, Permanent
OPPORTUNITY At MLEI Queensland, located in the heart of the Gold Coast, we're offering a compelling opportunity for an Office Manager to contribute to our mission of "Developing people, trusted expertise, shaping communities." Embodying our core values of support, accountability, trust, and expertise, you'll play a pivotal role in our dynamic team.
WHY US? Join us in a workplace that stands out for its commitment to work-life balance, professional growth, and mental health initiatives, recognised as finalists in the Consult Australia Awards. Here, you'll thrive in a positive and supportive environment that values both personal and professional fulfillment. Embrace the opportunity to expand your skills in office management, team leadership, and operational efficiency, all within a culture that prioritises its people above all else.
POSITION SUMMARY As our Office Manager, you'll oversee daily operations with autonomy and initiative, ensuring efficient office functionality. Your role will encompass managing communications, supporting financial processes, and optimising operational efficiencies through proactive management.
RESPONSIBILITIES Oversee day-to-day office operations. Manage company inbox and promptly respond to emails. Efficiently handle phone calls and direct inquiries. Respond to vendor requests for information. Assist in accounts payable/receivable and debt collection. Conduct monthly forecasting and reporting. Monitor team performance and productivity. Manage and create reports from practice Management software (Workflow Max). POSITION REQUIREMENTS Strong organisational and time management skills Excellent written and verbal communication abilities 2-4 years' experience in a similar role required Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with Project Management and Accounting software preferred Ability to multitask and prioritize tasks effectively Valid Driver's license preferred Capability to work independently and collaboratively within a team. WHAT WE OFFER In addition to a competitive salary, we offer a range of benefits to ensure your ongoing professional development and well-being.
Supportive and friendly team environment Flexible working arrangements Graduate Program Leadership Program Technical Training Professional memberships Culture Champions mental health and wellbeing program. ABOUT MLEI MLEI is a progressive civil and structural engineering consulting firm that delivers smart and seamless solutions in the following markets – buildings, land divisions, infrastructure, resources & industrial, and defence.
Our purpose is "DEVELOPING PEOPLE, TRUSTED EXPERTISE, SHAPING COMMUNITIES". We put our people first and support DEVELOPING PEOPLE through our culture and training. We offer clients TRUSTED EXPERTISE with the MLEI service difference featuring excellent communication, collaboration, and technical skills – we punch above our weight to win iconic and interesting projects. Lastly, we are very proud of how our work contributes meaningfully to shaping communities – such as education, health, residential, commercial, and industrial buildings, as well as the road infrastructure that connects us all.
Established since 2007, MLEI is headquartered in Adelaide with offices in Melbourne, Darwin, Newcastle, and Gold Coast. Additionally, we have specialised expertise in aquatics, bridges, wineries, as well as steel framing and modular buildings. MLEI currently has 125 staff and is continuing to grow rapidly. This means that successful applicants will have excellent opportunities for career advancement as we will need more leaders as we grow.
OUR CULTURE We have a thriving, connected and supportive workplace culture, where our people are welcomed, valued, included, and heard. We want our people to apply their skills in work that they find meaningful and fulfilling, and can see themselves growing professionally with MLEI. We prioritise staff engagement and their wellbeing.
We have an active calendar of company-sponsored regular social events – monthly Friday lunch, monthly company meeting, annual Christmas Lunch (including partners and family), Team Dinners twice a year, and sporting teams (eg indoor soccer).
ADELAIDE + MELBOURNE + NEWCASTLE + DARWIN + GOLD COAST
BALLINA + MILDURA + PORT LINCOLN
ADELAIDE + MELBOURNE + NEWCASTLE + DARWIN
GOLD COAST + BALLINA + MILDURA + PORT LINCOLN
Associate | Structural Manager
Bachelor of Engineering (Civil & Structural)
Chartered Professional Engineer (CPEng)
Certificate IV in Project Management Practice
Ryan is a Chartered Senior Structural Engineer with 16 years' experience within the engineering profession. Ryan graduated with a Bachelor of Engineering (Civil/Structural) in 2008 from the University of South Australia and gained experience within various sectors of structural engineering and project management.
Ryan has experience within multiple sectors including commercial buildings, major civil infrastructure, industrial, bulk handling and remedial projects.
Ryan's sound understanding of construction processes allow for innovative and cost-effective solutions to be developed for the client. Responsibilities have varied from feasibility studies, detailed design, construction supervision, condition assessments, remediation and project management.
JIM NAYLER Director | Senior Civil Engineer
Bachelor of Engineering (Civil)
Chartered Professional Engineer (CPEng)
Engineering Executive (EngExec)
Jim has over 30 years' experience in engineering management, team development/leadership and project delivery capability. Jim has a proven track record and has provided positive contributions to many successful South Australian and National projects in the built environment, defence, infrastructure and industrial sectors. Since joining MLEI as a Director in 2022, Jim has contributed towards its success.
Jim has held numerous engineering management roles coupled with active involvement in project delivery and oversight. Responsibilities include establishing the local market sector strategy & planning, growing, developing and maintaining engineering teams, local and national customer relationships, the execution of contracted obligations to meet the customer and the market sectors objectives and achievement of revenue, backlog, job income and operating income for the location.
HARRY PHO Associate | Senior Civil Engineer
Bachelor of Engineering (Civil, Structural, Enviromental)
Chartered Professional Engineer (CPEng)
APEC Engineer Register (APEC)
International Professional Engineers Agreement (IPEA).
Harry has more than 10 years' Civil Engineering experience and is an expert in stormwater design and flood analysis. He is a Senior Engineer and an Associate with the MLEI Group and is MLEI's lead engineer on civil projects. He joined MLEI in September 2014 and has since worked on several high-profile developments.
Harry has extensive experience with high-profile developments, major urban subdivision projects, rural drainage projects, government network strategy for future planning transport network and development planning approvals. On subdivision projects, he works closely with the developers and is regularly involved in superintendency.
Harry is a natural mentor and enjoys coaching graduate engineers in his team to develop their skills. He excels at team building and has a closeknit team that communicates and works very well together to produce quality project deliverables.
CHRIS O'CALLAGHAN Associate Director | General Manager VIC | Senior Structural Engineer
Bachelor of Engineering (Civil & Architectural)
Chartered Professional Engineer (CPEng)
Registered Professional Engineer Queensland
Registered Building Practitioner (VIC)
Registered Building Practitioner (NT)
Chris is a Senior Structural Engineer with experience in design and management of projects. He has a strong back ground in building projects as well as water, community and industrial projects. At MLEI, Chris has worked on a wide variety of projects, ranging from small industrial scale footing design to high rise commercial building design.
He has implemented design and documentation for a range of projects, extensively Adelaide metropolitan school and STEM upgrades. Chris has led the project delivery of a range of commercial projects including the Rundle Mall Plaza redevelopment, Jurlique production, support and warehouse facility, Resthaven Bellevue Heights refurbishment, Topham Mall remodelling, Q-Max water pumping and treatment stations, ElectraNet Back Up Control Centre.
NEIL DAVEY Associate | Principal Aquatic Engineer
Bachelor of Engineering (Hons)(Civil & Surveying)
Chartered Professional Engineer (CPEng)
Professional Management Program
Neil has over 30 years of consulting engineering experience working in Australia and the UK. Neil is a diverse engineer who combines strong design skills with wholistic project management expertise, specialising in all types of projects for sport, recreation, aquatics and community. With an in-depth knowledge of complex sporting facilities, he is widely recognised as an expert in this field.
Neil has recently worked on wide ranging projects from, $30M Goulburn Sport Centre Redevelopment (NSW), various new commercial projects from education through to design and construction of extensive sports and Recreation aquatic facilities and the scheme design $45M La Trobe University Melbourne Sports Facilities Upgrades. Neil was a founding director of Crackerjack Consulting Engineers, which is now part of MLEI Consulting Engineers.
MICHELLE COLLETT Associate | Lead Structural Engineer
Bachelor of Engineering (Civil & Computing)
Chartered Professional Engineer (CPEng)
Fellow, Institution of Engineers Australia (FIEAust)
National Engineering Register (NER)
Chair, Engineers Australia Structural College Victoria
Awards Panel Judge for Engineers Australia
Committee member for ASEC 2024
Michelle is a structural design engineer and project manager, coordinating various disciplines and running consultants' meetings for both the design and construction project phases. Her expertise includes client liaison, early engagement, schematic and detailed design, multidisciplinary leadership and value management. She specialises in commercial, industrial and residential buildings.
Since joining MLEI in 2020, Michelle has worked on notable projects such as Joyce Foam Products warehouse for client Sagle Constructions, and the Osborne Naval Shipbuilding Precinct featuring large scale buildingsm, large loads, and certification of the future submarine program infrastructure development.
SERHAN HALIL Associate | Principal Aquatic Engineer
Bachelor of Engineering (Civil/Structural)
Chartered Professional Engineer (CPEng)
Chartered Engineer (CEng)
Registered Professional Engineer (Structural) VBA.
Serhan is a Principal Engineer with experience in design and management of projects. He has over 25 years of consultancy experience in aquatic, structural and civil engineering in Australia and the UK. He is skilled in high-quality and cost-effective civil/structural schemes and detailed designs for commercial buildings of varying complexity.
Since founding Crackerjack Consulting Engineers, Serhan has specialised in civil, structural and aquatic consulting advisory services for major sports, recreational and leisure facilities around Australia. He has technical oversight across projects and is responsible for commercial management of the business and training/mentoring peers and staff in both technical and soft skills. Crackerjack incorporated into MLEI in 2023, and Serhan is now Principal Aquatic Engineer.
RAZA MALIK Associate | General Manager NT | National Civil Business Development Manager | Senior Civil Engineer
Bachelor of Engineering (Civil/Structural),
Chartered Professional Engineer (CPEng)
Certified PWC Design Engineer
EGW Certified Design Engineer
Urban Development Institute of Australia (UDIA).
Raza is a Chartered Professional Engineer experienced in large civil and structural projects across industries such as defence, industrial, water resources, property and roads, delivering projects through various stages of design including prefeasibility assessments, concept designs and detailed designs.
Since joining MLEI in 2019, Raza has worked on several significant projects across the Northern Territory and Victoria. Raza is the General Manager of MLEI NT as well as the National Civil Business Development Manager.
SAMIR HANNA Associate | Principal Structural Engineer 
Bachelor of Engineering (Civil & Structural)
Chartered Professional Engineer (CPEng)
National Engineering Register (NER)
Member, Australian Steel Institute.
Samir has vast experience in the structural design and management of commercial projects, retail developments and high rise buildings.
Since joining MLEI in June 2018, some of Samir's most notable projects include Weilong Winery in Mildura, Victoria; a steel tower for our cement handling client's bagging plant in Yarraville, Victoria; and South Australia's first TRYP by Wyndham hotel at 266 Pulteney Street, including a seven storey office complex.
SAMUEL SCHMIDT Associate | Steel Framing Manager
Senior Structural Engineer
Bachelor of Engineering (Civil & Structural) (Hons)
Samuel specialises in product engineering, specifically around steel framing, passive fire protection and anchors / fasteners which is his main area of expertise.
Since joining MLEI in 2018, Samuel has led internal system development within the Steel Framing division, product development of our client's systems to reduce structural steel and save site costs, and continual improvement and documentation / modelling of our client's products.
SAM KOTANIDIS Associate | Residential Manager 
Engineering Bachelor of Engineering (Civil & Structural)
Sam specialises in structural and civil engineering of residential projects as well as footing designs and has successfully managed several major local home builders, establishing long term working relationships, Sam also has extensive knowledge of Adelaide soil profiles.
With the company since the year 2000, some of Sam's notable projects include Allenby Gardens Foodland shopping centre, due to the complexities of integrating new and old structures; 44-46 Brighton Road Glenelg East, because of the economical design delivered in 10 days; and a luxury residence in Leabrook.
TUAN NGUYEN Associate | Civil Manager
Senior Civil Engineer
Bachelor of Engineering (Civil)
Tuan has 26 years' experience in varying engineering work environments including working within Government, Local Government and private enterprises.
Tuan's key experience covers a wide range including working on multi-disciplinary infrastructure projects comprising design, construction phase management and project/contract administration. He has detailed knowledge of highway planning and engineering, municipal engineering, traffic engineering and land developments.
Since 2012, Tuan has been the Civil Manager at MLEI. His responsibilities have included road works upgrade, road pavement design and superintendence, streetscape works, civil engineering structures and water, stormwater and sewer design. He has overseen several mining projects. He has also been responsible for the monitoring and control of design project budgets. He also coordinates the safety audits for projects. He manages all the Department for Infrastructure and Transport projects.
CRAIG GLYNN Civil Manager
Bachelor of Engineering (Civil/Structural), The University of Adelaide (2006); Certified Practising Project Manager (CPPM), Australian Institute of Project Management.
Craig is an experienced Civil Engineer, specialising in design, project, contract and construction management of projects within the Urban Development, Water, Civil and Resources industries.
Since joining MLEI in 2018, Craig has worked on many notable projects such as the Prospect 1838 residential estate. This project's success led to further work coordinating civil and service infrastructure ad multiple stakeholders for the Kaufland Prospect store and Churchill Road junction design and streetscape upgrade, all in the same precinct. Other key projects include Parkvale Estate, Angle Vale, a 175-allotment residential estate; and the Iluka Jacinth Ambrosia Incremental Upgrade, which allowed Iluka to commence mining the Ambrosia Mineral Sands Deposit.
BEN RICE Managing Director | Senior Structural Engineer
Bachelor of Engineering (Hons)(Civil)
Chartered Professional Engineer (CPEng)
Registered Professional Engineer of Queensland (RPEQ).
Ben is the Managing Director and has more than 25 years' engineering experience encompassing an extensive background in design and project management of multi-storey health, education, commercial, residential, retail & industrial buildings, industrial structures, water-retaining & water-related structures, and civil infrastructure projects. Ben specialises in complex building structures, concrete water retaining structures and design management of large projects.
Since starting with MLEI in 2015, Ben has delivered significant projects such as The Bend Motorsport Park Pit Building and Hotel, a high-profile project in an existing building that required detailed analysis to deliver an effective, simple solution; and the memorable and challenging 162 Fullarton Road, which relied on close-knit teamwork to overcome all challenges.
THOMAS HA Director | Senior Structural Engineer
Bachelor of Engineering (Civil)(1st Class Hons)
Chartered Professional Engineer (CPEng)
Registered Professional Engineer of Queensland (RPEQ)
International Professional Engineer (IntPEAus)
Fellow, Institution of Engineers Australia (FIEAust)
APEC Engineer | National Engineering Register (NER)
Thomas is a Chartered Professional Engineer with over 23 years' experience in engineering design, management and construction. He specialises in structural design consultancy for a range of projects and industries including schools, hospitals, commercial developments, power and heavy industries, mining and defence. Thomas joined MLEI as a Director in 2010 and has been part MLEI's success story.
He is involved in the design documentation of a variety of projects covering civil infrastructure, defence, commercial, industrial, power, mining, educational and residential developments. His high competency in structural engineering design is of great benefit in developing practical and cost-effective design solutions.
MARK TILLEY Associate | Principal Bridge Engineer
Bachelor of Engineering (Hons)(Civil)
Chartered Professional Engineer (CPEng)
Registered Professional Engineer of Queensland
Australia Engineering Heritage Committee
Australian Heritage Group Forum
International Orthotropic Bridge Forum
Forensic Engineers Society of Australia
Mark has over 33 years of experience in bridges and structures from experience at TfNSW, Rail, and major Contractors and Consultants. Mark's experience covers all aspects of bridge management, from inspection, assessment, evaluations, load testing, risk and feasibility studies, constructability reviews and cost estimates. He has a specialist interest in heritage bridges, fatigue, innovative, practical solutions, and emergency and brownfield bridge works.
Mark is well known in the industry, playing a critical part in several projects receiving Engineering Excellence Awards and two Colin Crisp Awards. These projects include Duffs and Marlee, Swansea, Dunmore and Hinton Bridges, and Movable Span Study.
NICHOLAS MURPHY Executive Chair | Senior Engineer
Bachelor of Engineering (Civil)
Advanced Diploma of Business
Chartered Professional Engineer (CPEng)
Engineering Executive (EngExec)
Registered Professional Engineer of Queensland
Registered Building Practitioner Victoria
Registered Engineer Northern Territory
Governance of Registered Organisations Certificate
Nicholas is a Chartered Engineer and founding director of MLEI Consulting Engineers. He has a sound understanding of company governance, while remaining highly knowledgeable in the everyday requirements of running a business. He has extensive business experience over various industries including engineering, construction, commercial property development, car leasing and credit financing.
Since establishing MLEI Consulting Engineers in 2007, Nicholas was Managing Director for over 6.5 years during which time he grew the company into a workforce of over 135 staff across SA, VIC, NT, NSW and QLD and oversaw 6 successful acquisitions in the MLEI Group. In 2023, he stepped up to Executive Chair of the Board, with a continued vision for further growth.
#J-18808-Ljbffr