Chamber of Commerce and Industry of WA (CCIWA) – Karratha WAFull time, Permanent11 days ago, from Chamber of Commerce and Industry of WA (CCIWA)About the OpportunityWe have a fantastic opportunity for an enthusiastic, self-motivated and customer-centric individual to join our team at Apprenticeship Support Australia (ASA). If you are someone who has the natural ability to build rapport with others and want to take the next step in your career, then this may be the role for you!As the Office Coordinator, you will be the first point of contact for all visitors and members arriving at ASA's Karratha office as well as managing the day-to-day general administration responsibilities.This position is offered on a full-time, permanent basis located in Karratha.Key ResponsibilitiesThe role will include a range of day-to-day tasks including:Efficiently and professionally greet all visitors to ASAManagement of meeting rooms calendar and provide assistance with the room set up, as requiredEnsure the reception, breakout area, meeting rooms, storerooms and cupboards are kept in a clean and tidy stateManage incoming calls to the general enquiries line, respond to client queries and make outbound calls as requiredManage incoming and outgoing mail and other items and correspondenceManage the consumables for the breakout area, PPE and first aid kitsManage the issuing of temporary swipe cards and implement controls to mitigate security risksLog maintenance issues on the Building Management portal and respond to contractor queriesProvide support to the Karratha office of any Australia Post, Stationery, First Aid Kits and Consumables requirementsContact contractors to schedule maintenance, as requiredUndertake a fortnightly stocktake of the stationery and order as required, including Australia Post express post envelopes and ASA envelopesProvide the first line of support to troubleshoot AV and Airconditioning issues for staff and visitorsProvide assistance for internal ASA events and functions, as requiredProvide administration support to the Team Leaders and Manager, as requiredAbout YouTo be a successful mentor you will have the following skills and experience:Previous experience in a similar roleProven ability to interact with internal and external customers to ensure an exceptional level of customer service and satisfactionStrong verbal and written communication skills and a high attention to detailThe ability to work well both individually and in a team environmentDriven and self-motivated, with the ability to solve problems as they ariseDrivers Licence, National Police Clearance & Working with Children Check (essential)About CCIWACCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business.About ASAApprenticeship Support Australia (ASA) is a business unit of the Chamber of Commerce and Industry WA (CCIWA) and was formed in 1998 to deliver the Australian Apprenticeship Support Network services under a contract from the Commonwealth Government. ASA's services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle. More information about ASA can be found here https://asa.cciwa.com/.CCIWA Culture and BenefitsAt CCIWA, we will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.We have a range of benefits to support our employees which includes:A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New YearExcellent building facilitiesAccess to free and confidential counselling for employees and their immediate family through our Employee Assistance ProgramSalary Sacrificing - CCIWA is a rebatable employerActive Social Club and Charity InitiativeFind out more about our fantastic culture here https://cciwa.com/about-us/join-our-team/.Our Commitment to Diversity & InclusionWe welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.CCIWA is proud to be an Inclusive Employer for 2023-24 with Diversity Council Australia.How to applyTo apply, click on the "Apply Now" icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/For your application to be considered, you should include:A cover letterCurrent CVApplications close COB Friday 22 November, 2024 and short-listing for this position will commence immediately.If you have any further questions, please contact the People Team at ****** Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.Additional informationCustomer service & general administrationJoin a supportive organisation with a people-focused cultureFull-time permanent contract based in Karratha
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