Exciting Prospects in a Rapidly Growing IndustryAbout WISELIVINGWISELIVING has proudly established itself as a leader in the sustainability and off-grid sector. We specialise in designing and manufacturing custom, high-quality Australian-made off-grid solutions for heating, cooking, and hot water, catering to our extensive dealer network across Australia, as well as selling directly to customers in both Australia and New Zealand.As the push for sustainable living continues to gain momentum, our industry is thriving, creating exciting opportunities for growth within our team. If you're a confident, motivated, and adaptable individual looking to join a passionate team focused on a common mission and offering great career prospects, we would be thrilled to have you on board!About the RoleThis is a full-time position for an Office Coordinator role. As a member of the WISELIVING team, the Office Coordinator will have a thorough understanding of daily organisational functions, responsibilities, activities, and operations of a busy office environment. We pride ourselves on offering great customer service and team support and therefore willingness and enthusiasm to learn about our market leading Australian Made products and ability to work closely in a team environment is a must.To be successful in this role you will:Possess substantial experience in offering team leadership whilst simultaneously providing administrative support.Have familiarity with MYOB and CRM systems and demonstrate a solid proficiency in the MS Office suite.Exhibit strong organisational abilities, meticulous attention to detail, effective time management skills, and the capacity to manage priorities while meeting deadlines.Show a proactive approach to problem-solving, exceptional interpersonal skills, and the capacity to engage in various projects while adapting to their demands.Demonstrate excellent written and verbal communication skills, outstanding customer service capabilities, and be adept at building and maintaining effective relationships with a diverse range of stakeholders.Maintain a professional appearance and the ability to work independently with minimal supervision, as well as collaboratively within a team.Tasks & ResponsibilitiesThe Office Coordinator role encompasses a range of responsibilities that require excellent time management skills to effectively manage the complexities of an office environment characterised by frequently conflicting priorities. The ideal candidate must demonstrate professionalism, punctuality, and adherence to company policies, while skilfully prioritising tasks to ensure timely completion of all assignments.Customer Service:Primary respondent to all telephone and customer enquiries.Process customer orders and invoices promptly and accurately.Coordinate and respond to all incoming email correspondence into primary inbox.Coordinate and communicate all outgoing postal correspondence.Provide information and support to customers.Accounts Service:Process and apply digital payments data into the CRM and MYOB systems.Assist with preparations of monthly outstanding debtor lists.Experience with MYOB petty cash, payroll, and superannuation for multiple employees is desirable though not essential.Administration & General Duties:Manage the receipt, filing, and distribution of digital email correspondence.Receive incoming mail.Process outgoing mail.Provide administrative support for factory operations - printing and collating essential documents.Coordinate with other teams to arrange service calls by our designated contractors and providers.Maintain up-to-date filing systems.Collaborate effectively with colleagues, staff and management.Provide information, leadership and support to administration staff necessary to their specific roles, including administration new staff inductions.Provide administrative and general office support to company management.Facilitate meeting arrangements, including facilitating necessary equipment and catering services when required.Maintain the presentation of the office and showroom.Manage the reorder of office and kitchen supplies.Continuously seek improvements in guidelines, processes, and standard operating procedures (SOPs).BenefitsOn the job and specific skills training within a growing industry.Fantastic team environment.Long term role and job security for the right person.TO APPLY:Please send your CV and Cover Letter to ****** careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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