Ray White is Australasia's largest real estate group and proudly family-owned. Established in 1902 in the country town of Crows Nest, Ray White now spans over 1,000 individual offices in Australia, New Zealand, and South East Asia. Our business spans across residential, commercial, and rural property, as well as home loans, property management, and property funds investment.See yourself in our teamAs Office Administrator for Ray White Queensland, you will play a pivotal role in supporting our ambition to be Best in Market. We are looking for an energetic, highly organised individual with incredible attention to detail and a passion for creating exceptional experiences.Reporting directly to our Head of Network Specialists, you will support Ray White Queensland in various administrative and operational tasks, including assisting our Chief Auctioneer to reach our goal of 10,000 auctions, as well as ensuring the successful execution of our training and other performance initiatives. This role requires you to work with a variety of personalities and senior management; it is a busy role and offers a wide scope of accountability.A day in the lifeWhile each day can vary, in this role you will be responsible for:Managing our auction process, from booking, billing, and in-room supportReporting on auction and other performance metricsManaging shared inboxesResponding to training enquiriesAssisting with setting up for training (both in-person and online)Allocating referrals through our lead management systemSetting up and welcoming guest arrivalsRepresenting the Queensland Team in our Together Wellbeing initiativeComplaint managementOverall presentation of the officeReception coverWe're interested in hearing from people who haveMinimum 3 years in an office administration, assistant, or coordinator roleHigh level customer service experience is highly regarded (i.e., corporate, retail, hospitality)Experience in real estate highly regarded but not essentialExceptional communication skillsProficient with Google suite of applications as well as monday.com is desirableProfessional and polished appearanceAbility to organise, multitask, prioritiseExceptional time management skillsAmazing attention to detailWho you areProfessional, positive, with a can-do attitude and committed to getting the job done rightExcited to take on a busy and broad role that requires autonomy and self-management so that you can perform to a high standardHigh level of emotional intelligence and relationship building skillsA team player with an approachable, easy-going, and friendly personalityPassionate about your workAble to remain calm under pressureDemonstrates respect and integrityInitiative to think one step ahead and be resourceful and proactiveResilience in dealing with changeFlexible and open-mindedGenuine desire to help others and be part of a teamThis is a great opportunity to work with a fantastic, friendly team in a busy but fun and supportive environment.#J-18808-Ljbffr