About Us:Right at Home is a global leader in home care, with a network of over 600 offices worldwide. Our mission is to improve the life of those we serve for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their homes.From companion care to palliative care, we are dedicated to making a positive impact on the lives of those we serve.Now Hiring: Office AdministratorAre you passionate about making a difference in the lives of others? Right at Home is seeking a dedicated and compassionate Office Administrator to play a vital role in our KALGOORLIE office. As a key member of our team, you will collaborate with the Team Leader and Care Manager to ensure the seamless daily operations of our facility.About the Role:The Administration Officer will be at the heart of our operations, engaging in a variety of responsibilities that contribute to the well-being of our clients and the success of our organization. If you have a broad skill set and a commitment to excellence, we welcome applicants from all backgrounds to apply.ResponsibilitiesAnswering phone calls professionally and directing inquiries to the appropriate departmentWarmly greeting clients and carers in our office, creating a welcoming atmosphereCommunicating with clients and their families to address inquiries about our services and schedulingAssisting the HR department with recruitment, including scanning, filing, and emailing documentsServing as a key point of contact for external parties, ensuring effective and professional communicationLeveraging persuasive communication skills to identify and nurture sales opportunities, contributing to business growthBuilding and maintaining strong relationships with individuals and organizations outside the companyLiaising with office staff across various locations, fostering collaboration and positive connectionsPerforming additional administrative duties as directed by managementPreferred SkillsEmpathetic, passionate, and caringAbility to work autonomously and collaboratively within a teamPrevious experience in a similar roleProficiency in standard computer programs, with the ability to quickly learn new onesHigh level of professionalism and ability to maintain confidentialityBasic understanding of the Aged Care, Disability, and/or Health systemsCustomer service experience in the industry
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