Front Office & Guest Services (Hospitality & Tourism) When you join EVT, you are joining one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we're the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark 'too easy' service.
About Rydges Norwest Sydney Situated in the thriving business hub of Norwest Sydney, with extensive guest facilities and a focus on delivering exceptional local hospitality is Rydges Norwest Sydney. Explore endless career opportunities in this vibrant and dynamic work environment and be part of our Norwest success story.
About the role Reporting to the Front Office Manager, the role of the Night Auditor involves creating a memorable experience for our guests during overnight. To anticipate and meet the needs and desires of the hotel's guests overnight, to ensure that guests' room requirements are fulfilled, to maintain the established high standard of service, and to adhere to the policies and procedures of the hotel.
Skills & experience Check guests in and out with efficiency and friendliness and in accordance with the established Hotel procedural guidelines.Process daily guest transactions and accounts accurately and efficiently.Anticipate and meet guest needs and desires immediately as they occur during the night shift.Ensure that all accommodation, food, beverage and miscellaneous revenue is properly posted.To ensure that all cash, cheque, credit card, room charge, and charge back payments have been properly posted.Accurately identify any discrepancy which exists between revenue and payments.Complete the night audit process thoroughly and accurately.Being totally conversant with regard to all aspects of the Hotel's computer system as they relate to specific night audit functions.Liaising with accounts to ensure that the necessary information is being reviewed and recorded on a daily basis.Complete first review of tasks in Tyalls.Ensuring that all cashiering policies and procedures are followed.Ensuring that the necessary documentation exists to support all accounting and audit functions in the Hotel.Ensure the protection and maintenance of all operating equipment.This position is advertised for weekend work (Saturday & Sunday) only.If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts.
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