Network & Infrastructure Administrator

Halcyon Knights is recruiting a Network & Infrastructure Administrator to join an esteemed council in the north eastern suburbs for a fixed-term 12-month contract.

About The Role You will be responsible for delivering exceptional customer service while providing support and advice on the Council's ICT Network and Security environments.
This role involves diagnosing and repairing hardware and technical software issues.

Technical Knowledge – Infrastructure/Network Support: Maintain records for all network and technology assets, including leases and licenses.Identify and report risks related to network and infrastructure tasks.Plan and coordinate backup procedures with periodic integrity testing.Keep technical documentation current for all specifications, processes, and procedures.Resolve complex issues across the Council's network, server, and device technologies.Provide 2nd level support and training to the Service Desk to improve their technical abilities.Automate infrastructure and network services, including backups, updates, and patching. #J-18808-Ljbffr