Networks & Systems Administration (Information & Communication Technology)
A prestigious Financial Services provider is seeking a Network Connectivity Support Specialist to join their team on a permanent basis.Joining a dynamic, close-knit team, your main responsibilities will be to support the software and hardware of a large number of external clients, who are connected to their systems via gateways and various products/services.
They are about to embark on a large network refresh program, which will require you to go onto client sites to decommission end-of-life network devices and install/configure and test new network devices.Leveraging your solid networking, TCP/IP, BGP, and ITSM knowledge and experience, the main responsibilities will include monitoring and responding to alerts, troubleshooting network access issues, installing/configuring network devices as well as updating patches and delivering new services for clients.This position will suit candidates with excellent customer service skills, coupled with an ability to quickly learn new tools and technologies.To be successful in this role, you will need: Tertiary qualifications with relevant industry certifications (i.e.
CCNA)Proven experience working in a Network Administration/Field Services capacitySolid background in networking (routers, switches, firewalls) with understanding of various network protocols (BGP, OSPF etc)Previous experience working in a data centre environment and/or visiting client sitesAdvanced knowledge of TCP/IPUnderstanding of ITSMExceptional customer service and stakeholder engagement skills combined with strong communication skillsAdvanced troubleshooting and problem-solving skillsThis is a Sydney-based role which will require you to be in the office at least three days per week.If you are interested in this exciting opportunity, we want to see your profile - please apply now!
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