A Chapter lead sets the standards for the chapter area and takes responsibility for developing, innovating, and safeguarding knowledge in the field of expertise to deliver technical activities related to the continuous delivery of working services for the organization and its customers. Develops and leads people to meet both their individual goals, career goals, and the organization's goals. Delivers and maintains IT applications and services in order to realize the organization's strategy in the field of information technology.
This is a leadership role within the Private Cloud - Infrastructure Tribe, designed to provide accountability for the management of the related services and support an agile working environment.
The role also has primary responsibility to ensure the Network services and Network security are integrated into IT Security and IT Service Management functions, ensuring Incident and Problem resolution within agreed SLA's, with a focus on Service restoration and resolution. It has responsibility for managing the related infrastructure services, including risks, compliance, and managing disaster recovery.
What you'll do: Design and deliver the next generation technology to support the Bank's services to our customers, including Global ING and cloud technologies.Manage end-to-end Network solutions from ING, from wireless to express routes.Support your team to deliver projects and initiatives through effective people management.Oversee Network IT Health and BAU processes (vendor support, system maintenance, incident and problem management), risk, security, and LCM of the technology assets.Ensure knowledge transfer and documentation across all technologies under your domain and share knowledge effectively.Represent the team and the tribe in engaging with other technology and business stakeholders to define and deliver critical projects.Track and prioritize BAU workloads and project work to ensure timely and quality delivery.What we're looking for: Deep knowledge and understanding of Network technology, including Firewalls PaloAlto, Advanced routing (BGP, OSPF), F5 Load Balancers and WAF, Cisco routing, switching, and wireless.Experience leading a team of engineers.Familiarity with mission-critical environments and high-performance networks.Exceptional stakeholder management skills along with excellent written and verbal communication skills.Exceptional influencing and negotiation skills.A self-motivated individual with the ability to prioritize to achieve exceptional outcomes while working with moving targets and proficiency in scheduling releases based on urgency/priority.What's in it for you? Drop everything and learn with over 16,000 professional and personal development courses to choose from.Discounted ING Health Insurance.An additional Rest Day to support your wellbeing.An IMPACT day to volunteer on approved sustainability activity.About Us: At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly, and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.
We are all about celebrating success and as a result, we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you'd feel at home? We'd love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Applications close 30th September 2024.
Before you apply: Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager.
Still in two minds? At ING, we know that diversity drives innovation. Research reveals that 60% of women and underrepresented groups may pause at this stage, even after starting their application. Don't miss out on the opportunity to bring your unique perspective to our team - submit your application today!
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