Ongoing - Full Time $136,863 - $155,386 (plus 15.4% superannuation) Role located in NSW - Newcastle,NSW - Surry Hills,NSW - Wollongong,NT - Darwin,QLD - Brisbane,QLD - Townsville,SA - Adelaide,VIC - Geelong,VIC - Richmond Our participants, Our people, Our purpose Currently, there are around 4.3 million Australians with a disability.
The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare.
As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability.
For many Australians, this will be the first time they receive the disability support they need.
The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
*Please note - Affirmative Measures provisions are also open for this position.
The affirmative measure positions are to improve employment opportunities for people with a disability in the Australian Public Service.
A new role awaits The Performance, Workload Planning, and Quality Branch ensures a high-quality participant experience by implementing Continuous Improvement (CI), a Performance Management Framework (PMF), and various performance management activities.
This branch evaluates the consistency and quality of operational activities against established standards, procedures, and practices throughout the participant value chain.
Additionally, the branch identifies key trends and insights, sharing these with Service Delivery to enhance performance and quality through a Continuous Improvement framework.
The EL2 Director Quality is a crucial leadership role within the NDIA, holding delegated authority and responsibility to address issues and risks across a wide range of detailed activities.
This role involves providing leadership, control, planning, resource management, performance management, and decision-making for team members and assigned contractors.
The position demands a high degree of independence, utilizing advanced decision-making and judgment.
The role also requires coordinating and overseeing highly complex or sensitive projects and work programs that have strategic or operational significance to the NDIA.
Where you can add value The EL2 Director Quality is tasked with initiating, establishing, and maintaining robust relationships with key internal and external stakeholders.
When necessary, this role will represent and negotiate on behalf of the NDIA to promote its interests in cross-agency, inter-jurisdictional, and other forums.
Oversight of quality management systems for external Partners in the Community.
Ensuring consistent and transparent quality management processes.
Leading a team to deliver a high performing Partner Quality framework.
Analysis and syntheses of information to identify key continuous improvement opportunities.
Liaising with internal and external stakeholders to discuss and prioritise key quality priorities Enough about us, let's talk about you Essential skills and attributes for effectively performing the duties of this role: Ability to lead a team independently to deliver results.
Understanding of NDIS processes, Quality systems and Partner in the Community role.
Ability to synthesise and analyse information to provide key performance insights.
Effective internal and external stakeholder management skills.
Ability to write and generate high quality reports.
Your NDIA Experience We work as one team.
We are accepting, diverse and driven.
We take a shared approach to making progress.
We welcome and support each other and encourage different ideas, insights and opinions.
We empower and enable each other to be our best.
We collaborate, connect and work together to create a workplace that makes us proud.
And while we're based far and wide across the country, we make sure nobody feels they are out on their own.
You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
Access to higher superannuation and above market leave entitlements Competitive remuneration and working conditions that support a positive work life balance Access to ongoing professional development and learning While this role is ideally performed from NSW - Newcastle, remote working arrangements may be considered.
We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close 01st November 2024, 11:30pm (AEDT).
If you have any questions, please contact Tim Stork via email ****** With the exception of personal details, applications can NOT be edited or updated once submitted for consideration.
Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families.
NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
The health and safety of workers, Participants and other visitors in our offices is our highest priority.
Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.
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