Global Market Leader in Forklifts & Material Handling Equipment Friendly Team Environment Based in our Head Office in Moorebank!
About the Company
Toyota Material Handling Australia (TMHA) is Australia's number one forklift company.
TMHA is fully owned by the Toyota Industries Corporation (TICO), a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution.
TMHA is the exclusive Australian retailer for new sales of renowned forklift brands – Toyota Industrial Equipment, BT Lift Trucks, and Raymond Forklifts.
Due to TMHA's structure and close relations with the factories, TMHA provides its employees with the industry best accredited product trained technical support.
TMHA is a strong, financially secure business with a great future ahead and a prime focus on the development of our people.
About Role:
Please note this is a 12 months fixed term position.
The National Sales & Rental Administrator is an integral part of national rental invoicing development and deployment, which includes the development of workflows, maintenance, creation, and invoicing of all national agreements to meet the needs of customers, particularly corporate customers.
The role is also responsible for providing TMHA Tier 2 branches with adequate and professional Sales and Rental Administration support to ensure the highest level of accuracy and compliance.
Reporting to the National Rental Supervisor, this position is based full-time in our Head Office
in Moorebank.
Key Duties & Responsibilities:
Coordinate the requests for national invoicing, advise on system capabilities, and understand customer requirements and agreement conditions.
Develop workflows, documentation, and work instructions to cater for specific customer requirements.
Maintain all national invoiced customer agreements to cater for additions, reductions, changes, and terminations on behalf of the branch network to provide accurate invoices monthly.
Process monthly invoice proposals, review and correct if required, and invoice all agreements in a timely and accurate manner.
Coordinate the Retail Sales process following acceptance of a quotation, prepare and finalize documentation.
In conjunction with T2 branch managers and Branch Administration Officers, liaise with the freight company regarding pickup and delivery times.
Prepare and provide reports for both national invoicing and refurbishment center activities as requested.
Skills and Experience:
Extensive administration experience.
Sound organizational skills.
A strong understanding of computer-based information systems including word processing, spreadsheets, and databases.
An understanding of the industrial service sector, particularly the materials handling industry, with particular emphasis on the technical aspects would be desirable.
Strong customer focus and sound customer service skills.
Our Commitment:
TMHA is committed to the ongoing growth and development of its employees.
You will be provided with the required training, support, and development to further expand on your existing knowledge.
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