Time left to apply : End Date : November 30, 2024 (13 days left to apply)
Job Requisition ID : 331161
Primary Details Time Type : Full time
Worker Type : Employee
Motor Vehicle Assessor The Opportunity An opportunity for a skilled Motor Vehicle Assessor to join our NSW Assessing Team. Location : Parramatta, Canberra, or Newcastle. Permanent Full Time. Your New Role You will assess damage to insured motor vehicles and supervise and coordinate repair work to ensure restoration with minimal inconvenience to the policyholder at a fair and reasonable cost to the insurer.
You will be issued with fully maintained Tool of Trade items, which include a Company Vehicle, iPad, and Laptop.
In this role, you will be responsible for : Assessing and determining the best practice repair method, settlement recommendations for vehicle damage in accordance with industry standards, legislation, the MVIRI, and manufacturer repair methods, and mitigation of claims costs. Engaging with repairers, suppliers, and clients face to face, over the phone, or electronically as required. Locating and negotiating acceptable replacement parts if required. Providing quality customer service aimed at exceeding our customer's expectations and as per claims manual service standards. Supporting the implementation of the Claims strategy to enable delivery of overall business targets. About You To be successful in this role, you will have : Trade qualification in either motor mechanic, spray painter, or panel beater (essential). Expert assessing skills with a sound understanding of repair methods and settlement types. Advanced negotiation and conflict resolution skills. Experience in quoting accident-damaged vehicles. Exceptional customer service delivery. Strong written and verbal communication skills along with an ability to build lasting relationships. Quality and cost-focused management of claims. Computer / IT competency. Excellent planning and time management skills. Hold a current driver's license. Benefits Hybrid Working' a mix of working from home and in the office to enhance your work / life balance. Our Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counseling, financial and legal advice. 18 weeks' gender-equal flexible leave for all new parents, including paid super. The ability to maximize retirement savings through voluntary super contributions and company matching. Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums. Additional leave and support through QBE's Family Domestic Violence First Responder Network. Discounts on insurance products, car hire, hotels, goods, and services including benefits through our various sports and arts sponsorship partners. APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police, and credit checks through our online provider as a condition of employment.
QBE recognizes the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are.
Skills : Analytical Thinking, Claims Administration, Communication, Critical Thinking, Customer Service, Decision Making, Detail-Oriented, Insurance Regulations, Intentional Collaboration, Loss Prevention Management, Managing Performance, Motor Vehicles, Process Improvements, Report Writing, Standards Compliance.
Application Close Date : 29 / 11 / 2024 11 : 59 PM
Equal Employment Opportunity : QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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