Role Overview: Are you committed to providing outstanding claims service and seeking a role that offers both professional growth and a supportive work environment? We're on the lookout for a Motor Claims Consultant to join our team. In this role, you will deliver high-quality claims management for motor claims, collaborating with external providers like repairers, assessors, and legal representatives to ensure effective solutions.
Note: This is a contract role.
What's On Offer: Access to extensive training and development programs to boost your careerA professional setting that supports your career advancementA vibrant team environment with supportive and energetic colleaguesA genuine work-life balanceKey Responsibilities: Manage and process new motor claims, liaising with customers, repairers, suppliers, and other relevant partiesHandle technical claims administration, including information collection, claim evaluations, drafting correspondence, calculating settlements, and managing paymentsAssist in preparing, monitoring, and analysing claims dataIdentify and act on recovery opportunitiesTrack outstanding claims to ensure prompt resolution, in line with internal procedures and service standardsBuild and maintain strong relationships with internal and external customers and stakeholdersProvide claims support and collaborate effectively within a team environmentWhat We're Looking For: Previous experience with end-to-end motor claims is desirableKnowledge of the recovery processExcellent communication and interpersonal skillsStrong decision-making abilitiesCapability to work both collaboratively within a team and independentlyUnderstanding of coverage and policy termsAbility to spot trends and anomalies in claims dataIf you're a dedicated professional with a keen eye for detail and a passion for delivering excellent service, we'd love to hear from you.
Please Note: Only Australian Citizens OR Permanent Residents will be considered for this role. Proof of verification will be required. Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
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