Join a fast-growing international underwriter as a Motor Claims Consultant!
Benefits to successful applicants: Cleebrate Success Together - Join a team of experts that celebrates success Extra Leave Benefits - Enjoy additional leave days of (e.g paid wellness and volunteering leave) Exclusive Employee perks - Employee discounts on insurance products Career progression - Plenty of opportunties to further career develop into other roles within the business Duties and responsibilities include: Claims Management - Manage the full claims process from lodgement to settlement Excellent Customer Service - Liaise with customers to provide empathetic and professional support Customer Support - Act as the initial lodgement point for customers Effective Negotiation - Negotiate options as required for accurate processing of claims Effective Claims Processing - Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner We are looking for someone with: Claims Management Experience - Proven track record of claims management experience or similar in a complex Customer Service environment Strong Communication Skills - Great communication and phone skills Detail-Oriented & Organised - A detail-oriented approach with a commitment to delivering excellent customer service Thrive in Fast Paced Envrionment - Highly organise and able to work under pressure in a fast-paced environment Critical Thinker - Proven analytical and critical thinking capabilities Empathy - Ability to show empathy and compassion by providing best commercial outcome If you think this could be the role for you then please apply now!
Or, if you have any questions please contact Helena Lo from Fuse Recruitment on 0412 905 768 (or email ******) At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients.
If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!
If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!
#ChooseFuse Consultant ****** Reference number: BH-32447-1 Profession:Call Centre & Customer ServiceCustomer Service - Call Centre Company: Fuse Recruitment Date posted: 8th Nov, 2024