Job Type: Permanent position | Full time positionJob DescriptionAbout the role: We are seeking a dedicated and experienced Motel Manager to join our team at Mid-City Motor Lodge in Orange, NSW.
As the Motel Manager, you will be responsible for overseeing the day-to-day operations of our well-established motel, ensuring excellent customer service and the efficient management of all aspects of the business.What you'll be doing:Manage all front-of-house operations, including taking bookings, guest check-in and check-out, handling inquiries, and resolving any issues.Sound knowledge of PMS RMS Cloud, knowledge of Channel Manager, and managing channels.Oversee the housekeeping team to ensure high standards of cleanliness and presentation throughout the motel.Manage the maintenance and upkeep of the motel facilities, equipment, and grounds.Coordinate staff schedules and supervise the motel team, providing training and support as needed.Develop and implement marketing strategies to promote the motel and attract new customers.Manage the motel's financial operations, including budgeting, invoicing, and reporting.Ensure compliance with all relevant laws, regulations, and safety standards.Mentoring staff and resolving staff conflicts.Ordering and inventory management.What we're looking for:Preferably experience in a similar motel or hotel management role.Excellent customer service skills and a proven track record of delivering high-quality guest experiences.Strong organisational and multitasking abilities, with the capacity to manage multiple priorities effectively.Demonstrated financial management skills, including budgeting and reporting.Proficient in the use of relevant software and technology for motel operations.A passion for the hospitality industry and a commitment to delivering exceptional service.What we offer: At Mid-City Motor Lodge, we are committed to providing our employees with a supportive and rewarding work environment.
As the Motel Manager, you will enjoy a competitive salary, opportunities for career development, and a range of benefits, including discounted accommodation and meals.
We also offer flexible work arrangements to support a healthy work-life balance.About us: Mid-City Motor Lodge is a well-established and popular motel located in the heart of Orange, NSW with an award-winning Overlander Indian Restaurant on site.
We focus on providing exceptional customer service, comfortable & quality accommodations.
Apply now to join our team as the Motel Manager and be a part of the exciting future of Mid-City Motor Lodge.#J-18808-Ljbffr