Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students. ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and a variety of not-for- profit and government organisations.
ICT lead the organisation in delivering enterprise-wide, secured information technology infrastructure, platforms, and systems to enable and support business objectives and outcomes for the successful delivery of technology solutions, projects, and services.
Why work with us Access to free Microsoft training and certifications Work for a NFP that provides true impact for students, teachers, parents and carers? Flexible working policy – with 60% working from home 35 hour week – standard Australian work week is 38 hours? A convenient location in the heart of the CBD? For more information about working for ESA please visit the Employment page on our website?https://www.esa.edu.au/about/employment The role The Modern Workplace Engineer will act as the subject matter expert (SME) for modern workplace technology solutions that empower employees to work efficiently and securely.
Implement and maintain tools and platforms such as Microsoft 365, Teams, SharePoint, OneDrive, Intune and power platform (PowerApps, Power automate, Power BI). It will be crucial in promoting the adoption of Microsoft's modern device management solutions, including Autopilot and Defender for Endpoint.
Other focus will be to:
Administer and maintain Microsoft 365 tenant and related services Provide Tier 2/3 support for issues related to modern workplace tools Implement and support Microsoft Autopilot for streamlined device provisioning and management, ensuring efficient deployment and configuration of devices Manage security measures and implementing Microsoft Defender for Endpoint to protect against cyber threats Implement and manage security measures within the Microsoft 365 environment, including data loss prevention (DLP), encryption, and identity management Conduct training sessions and workshops for end users to promote adoption and utilization of Office 365 capabilities Work closely with IT, business teams and clients to innovate and continuously improve the digital workplace. About you You have strong technical expertise in Microsoft Modern Workplace solutions, including Office 365, Teams, Exchange Online, SharePoint, Intune, Autopilot, Defender for EndpointExpertise in security frameworks ad tools within the modern workplace ecosystem You have strong interpersonal skills and dedicated to delivering high-quality services Excellent problem-solving skills and the ability to troubleshoot complex issues Relevant Microsoft certification such as Microsoft MD-102 and/or MS-102 is highly desirable. What ESA offer? At ESA we want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age. We welcome applications from Aboriginal and Torres Strait Islander peoples. In addition to a competitive remuneration package, ESA offers lifestyle benefits and a culture that allows people and ideas to flourish.