This exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company. This is a permanent, fulltime role located out of our Mackay office.Reporting to the Resource Industries Support Manager, your responsibilities will include:Promote and adhere to all safety requirements on site and within the workplaceDevelop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)Promote consistency by being a centralized point of contactMaximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and trainingCreate, implement and execute sales and account strategiesMaintain and increase our market share of parts and serviceCommunicate and manage challenges effecting fleet performance and satisfactionManage, document and resolve customer issues and enquiriesAbout YouYou will bring the following skills and experience to the role:Trade Qualified or established technical aptitudeDemonstrated customer management experience within the mining industryExperience in mining, mining services or heavy earthmoving industriesStrong commitment to Safety and continuous ImprovementProactive approach to sourcing solutionsPositive attitude to developing the business through a team approachAbout the BenefitsHastings Deering offers a wide range of benefits including:A rewarding career with diverse opportunitiesA competitive remuneration packageCommission structureSupport vehicle providedSalary Continuance InsuranceEmployee Assistance Program for employees and their familiesDiscounts on private health, vehicles, travel and moreA culture of inspiration, innovation, collaboration and executionOngoing training & support to further your careerAnnual salary reviewsHow to ApplyFor any enquiry about this role, please contact Celeste Middleton | Talent Acquisition Partner at ****** staff members are required to advise their line managers before applying for this role.
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