Business Analyst (SuccessFactors/UKG experienced) Australia - VIC Melbourne - All locations Eastern Suburbs Added Wednesday 7th of February 2024 05:54:50 PM
Join the thriving team at a leading nationwide retail business committed to delivering exceptional products and services. As we embark on transformative initiatives, we are seeking a skilled and dedicated Business Analyst to play a key role in implementing rostering and payroll transformation projects that will drive operational excellence and enhance the employee experience across our extensive retail network.
Responsibilities: As a Business Analyst specializing in rostering and payroll transformation, you will be a crucial contributor to the success of our retail operations. Your primary responsibilities will include:
Rostering Transformation: Lead and support the implementation of rostering solutions that optimize workforce management, ensuring efficient scheduling and resource allocation across our nationwide retail locations. HR Transformation: Drive HR transformation initiatives, collaborating with key stakeholders to identify areas for improvement and implementing solutions that enhance employee engagement and satisfaction. Service Delivery Optimization: Work closely with cross-functional teams to identify opportunities for improving service delivery processes and ensuring a seamless customer experience. Requirements Gathering: Collaborate with business stakeholders to understand their needs and capture detailed business requirements for rostering and HR transformation projects. Data Analysis: Conduct data analysis to identify trends, patterns, and insights that inform strategic decision-making for workforce and HR management. Stakeholder Management: Build strong relationships with retail operations teams, HR professionals, and other relevant stakeholders to ensure successful project delivery and alignment with business objectives. Documentation: Create comprehensive documentation, including business process flows, use cases, and functional specifications. Qualifications:
Bachelor's degree in Business Administration, IT, or related field. Master's degree is a plus. Proven experience as a Business Analyst with a focus on rostering, HR transformation, and service delivery within the retail sector. Strong understanding of retail operations and workforce management. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Experience with relevant software tools and technologies. Ability to travel nationwide as needed. If you are a motivated and experienced Business Analyst with a track record of success in rostering, HR transformation, and service delivery within the retail sector, we invite you to apply and be part of our innovative and growing team.
#J-18808-Ljbffr