Michael Page Australia | Level 2 Service Desk Technician

About Our Client
Our client is a well regarded Government body in Brisbane's CBD. Due to an internal promotion, a vacancy has been created within their highly collaborative IT department.
Our client are a values driven organisation who place a high value on development, respect, integrity and teamwork.

Job Description
The role will involve the following;
Support approved software packages (e.g., electronic lock & security systems, surveillance systems, digital signage, user security integration) Assist with data exporting, importing, and ID card production Preparing reports aligned with internal Government processes & standards Troubleshoot and support approved internet security measures Manage and cultivate business relationships Day-to-day service desk operations, triaging & escalating tickets through the organisation's ITSM tool Base level networking - cabling, switching & routing The Successful Applicant
Selection criteria will include;
Prior experience in a Queensland Government body is desired Experience with Service Desk Plus ticketing software Excellent interpersonal communication skills Ability & proven success working in a team Experience in the following technologies will be highly regarded: Office 365 E5 Application stack, Active Directory, Azure Active Directory, Azure, Exchange, SharePoint, Intune, ZScaler, troubleshooting of iOS and Android devices What's on Offer
What's On Offer?
An immediate start Highly collaborative work environment Opportunities for growth & development Competitive starting pay rate High likelihood of contract extension #J-18808-Ljbffr