Title: Merchandise Business Analyst Location: Chadstone, Victoria, AU
About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 168 retail stores Australia wide – we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh, and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.
About the role Improve Systems and Processes for productivity and efficiencies Run projects with Merchandise and IT Hybrid and flexible work An exciting opportunity for an experienced Merchandise Business Analyst to join our Commercial team to support and drive systems and process improvement, enabling productivity and efficiency within the Commercial team and business.
This role will see you running projects on behalf of the Commercial team using a project methodology, coordinating resources, communications, and test plans to support internal projects.
Your ability to engage with stakeholders and end users to understand processes and business requirements will see you supporting the Commercial team to compile business requirements and prepare and present Business cases.
Ability to build and establish strong relationships with key stakeholders across the business is key to this role, with a focus on working closely with IT to develop systems to automate processes and tasks.
Driving a varied and wide scope of related projects at any one time, this key role works across broader business projects as a representative for the Commercial team.
About you Qualified in a project management methodology, this key role will leverage your business experience with established exposure to Merchandise systems and processes.
A confident communicator with an analytical and solutions mindset, you have the ability to influence and present to all key stakeholders, achieving positive outcomes and process improvements.
Key attributes include:
Process management experience within a fast-paced retail environment Strong critical thinking skills to analyse complex processes and develop effective solutions Ability to work autonomously and within a team environment Computer literacy and technical orientation with intermediate to advanced Excel A strong attention to detail and ability to drive outcomes under pressure Strong interpersonal skills and confident communicator Our culture It's all in a day's work when you're part of the Officeworks community – where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:
An inclusive, diverse, and supportive environment. Flexible working arrangements to best support your individual needs. A key focus on wellbeing and safety. Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch. Ongoing training and development opportunities to progress your career. Industry leading Growing Families policy. At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
Officeworks is a 'Circle Back Initiative' employer – we commit to respond to every applicant.
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