Member Communications Specialist - Part-Time (Contract)Own and manager member communications activity. Keep members informed about their TUH/Union Health membership and relevant topics.
25th June, 2024 About the role
In this role you will manage and develop TUH's member communication channels to ensure our members are consistently informed and engaged, enabling us to deliver on our key goal of providing value to members. This is a part-time contract role (4 days per week, 24-month contract).
You will be responsible for identifying, attracting, and retaining members by designing and delivering creative communication strategies that engage and inform members. We're dedicated to maintaining TUH's positive market reputation through effective media management and community engagement.
This role is essential for keeping members informed about their TUH/Union Health membership and relevant topics.
Key Responsibilities Manage the creation and sending of member communications.Develop and maintain the corporate communications for the different brand personalities.Work with the Marketing Lead to develop and implement communication strategies.Ensure consistent communication across all offline and online channels, including social media, website, newsletters and other material.Work with the marketing team and organisation-wide subject matter experts to plan, develop, and produce corporate publications and member communications, including product guides, policy documentation, and the annual report.Undertake other activities as directed and required by management. 25th June, 2024 About the role
In this role you will manage and develop TUH's member communication channels to ensure our members are consistently informed and engaged, enabling us to deliver on our key goal of providing value to members. This is a part-time contract role (4 days per week, 24-month contract).
You will be responsible for identifying, attracting, and retaining members by designing and delivering creative communication strategies that engage and inform members. We're dedicated to maintaining TUH's positive market reputation through effective media management and community engagement.
This role is essential for keeping members informed about their TUH/Union Health membership and relevant topics.
Key Responsibilities Manage the creation and sending of member communications.Develop and maintain the corporate communications for the different brand personalities.Work with the Marketing Lead to develop and implement communication strategies.Ensure consistent communication across all offline and online channels, including social media, website, newsletters and other material.Work with the marketing team and organisation-wide subject matter experts to plan, develop, and produce corporate publications and member communications, including product guides, policy documentation, and the annual report.Undertake other activities as directed and required by management.About you
You are an enthusiastic and experienced communications professional with a keen attention to detail. Quick to learn, you excel at delivering the right message to the right person. You're proactive in improving communication processes and enjoy working in an evolving team. You value a company culture that recognises your contributions.
This is a part-time role on a 24 month contract and requires meeting marketing schedules and may involve after-hours work.
Relevant tertiary qualifications in Marketing, Communications, or a related discipline, and 3-5 years of experience in marketing, public relations, or business administration are required. Knowledge of health insurance and industry regulations is highly regarded.
About TUH
Join TUH, a trusted health fund boasting a 91% member satisfaction rate and recently crowned in 2023 "Best Private Health Insurer" in the prestigious Roy Morgan Customer Satisfaction Awards 2022. This remarkable achievement stands as a testament to the collective dedication, hard work of our team and the genuine trust and satisfaction of our valued members. As a leading private health fund, TUH serves the education and union communities, delivering exceptional customer service, prioritising the well-being of our members and employees, and offering competitive value for money products. Our values guide us to care, create possibilities, and pursue excellence, fostering a transformative journey. Be part of our engaged community where members are at the heart of everything we do, reflecting our commitment to providing the best healthcare coverage and support.
Benefits of working at TUH
Together We Create New Possibilities! At TUH, we value the well-being of our people and members equally. We empower your career growth and prioritise your health and happiness. Enjoy a wide range of health benefits, flexibility, and a supportive workplace culture where everyone cares.
While the list is endless, allow us to share a glimpse of our industry leading people experience that awaits you:
TUH Private Health Insurance benefitInnovative Flexible & Hybrid working arrangementsImpactful Workplace Giving ProgramEmpowering leave options including 18 weeks paid parental, family and domestic violence leave, cultural, volunteer, study, as well as the option to purchase additional leaveSubsidised gym membership, free skin checks, free flu shots and access to WhereFit to bring you the best wellbeing benefits in townSalary Sacrifice options for a new motor vehicle and voluntary superannuation contributionsProudly White Ribbon accredited to create a safer workplace and put an end to violence against womenTake advantage of discounted TUH Health Hub Services including dental, optical, physio, massage etc in your lunch breakComplimentary EAP Program aimed at supporting you to thrive at work, in health and life.Next Steps
To apply, please submit your resume and cover letter by clicking on the 'Apply' button. The application period will close on Sunday 6 July 2024.
To be considered for the position, the successful candidate must have unrestricted Australian work rights and consent to comprehensive background checks, including aptitude, integrity, and reference checks.
TUH values diversity and inclusivity, welcoming applications from individuals of all backgrounds, ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disability.Apply For Job#J-18808-Ljbffr
