PRIMARY DETAIL
Seeking experienced Medical Receptionist and Administrative Assistant to join our dynamic General Practice Clinic at Macquarie university hospital located in North Ryde. If you are a dedicated professional with a passion for healthcare and excellent administrative skills, we want to hear from you! Full-time or Part-Time (min. 3days/week availability), Permanent position available
Immediate start in a healthcare organisation based primarily in Macquarie University (North Ryde).
Salary from $62,414 - 64,010 p.a (pro rated where applicable). plus 11.5% superannuation and access to the full salary packaging benefit with Maxxia to maximise your take home pay.
We are seeking an experienced Medical Receptionist and Administrative Assistant to join our General Practice Clinic and work within a dynamic, fast-paced team environment. The role will be responsible for the provision of high-quality administrative support services to general and specialist practice clinicians in their clinic rooms.
You will work as part of a team to ensure a high-quality patient experience and work with clinicians enabling them to a run an efficient and professional practice. The role requires a firm commitment to excellent customer service and patient-centred care.
Key accountabilities include (not limited to):
Provide administrative support and liaise with patients in person and over the phone
Manage patient appointments with clinicians
Ensure patients are billed in an accurate and timely manner
Update and maintain confidentiality of patient records
Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics
Reconciling end of day cash/EFTPOS and undertaking associated banking tasks
About You You will be an enthusiastic and professional individual who enjoys interacting with customers/patients to provide excellent customer service in each and every interaction. You will have previous reception and administration or customer service-related experience. You will enjoy working in a lively environment with excellent organisational skills and the ability to prioritise work while maintaining a high level of accuracy.
If you are proactive in nature and appreciate working with patients, looking for an opportunity to work for a unique healthcare organisation with exposure to work in a multidisciplinary environment, then you will thrive in this role!
About Us At we unite the best clinicians, the most qualified researchers and the most dynamic teachers to lead the development of health and medical education and practice in Australia. We are Australia's first fully integrated university-led health sciences centre, combining excellence in clinical care with teaching and research. MQ Health brings together Macquarie University Hospital, MQ Health Clinics, and the Faculty of Medicine and Health Sciences.
MQ Health's integrated approach delivers holistic patient care and treatment informed directly by world-renowned research and continuous learning for improved patient outcomes, enhanced student experiences and more and better research.
