Taking care of people is our reason for beingAt Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It's what drives us to deliver exceptional outcomes for our patients and it's a shared sense of purpose that extends to everyone who works here.When you join our team, you'll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.Some of the exceptional benefits we offer includeAs a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.Up to 14 weeks paid parental leaveDiscounted gym membership for you and your family using Fitness PassportPlus, so many more.What you will be doing in this roleWorking in a Medical Administration role, internally known as an Administrative Clerk, you will be working within the Revenue Services department. This is a full time, Monday – Friday role, and your main duties will be managing patient billing, processing patient payments and insurance claims, and maintaining accurate financial records.The successful candidate will be expected to deliver a high level of customer service to patients both via the phone and email as well as be confident to liaise with Medicare. You will be supported within the role by a friendly and supportive team and will report into the Patient Billing Team Leader.Who we're looking forYou'll have proven experience (min 12 months) working within a similar role within a hospital settingYou'll hold a certificate in medical billing and coding (highly desirable)You'll have a proven track record of working with insurance providers and resolving billing disputes or claims denialsYou'll have the ability to provide high quality customer service and be an exceptional communicator both verbally and via emailYou'll have demonstrated elevated level of empathy and strong emotional intelligence.You'll have full Australian working rights and the ability to work a full time Mon-Fri role.About UsAdventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW's largest private hospital. Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve.What to expectSuccessful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.How to applyIf you see yourself in this role, then we'd love to hear from you. Simply click on the 'Apply' button and we'll keep you up to date on how your application is progressing.Applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment.Please note: the Talent Acquisition team will be on holidays from December 23rd 2024 to January 6th 2025. Any applications made during this time will be reviewed on our return.If you would like to know more, then please feel free to contact our Talent Acquisition Specialist, Ashleigh Horne on . Please note that no applications via email will be accepted.#J-18808-Ljbffr