Marketing Communications (Marketing & Communications)Full timeStep into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing – we're innovating. Join us and be part of a dynamic team shaping the forefront of technology!Our MissionAt PTC, our mission is to provide the best solutions for smart devices.About the RoleAre you a marketing leader with a passion for building brands, creating memorable customer journeys, and driving growth across all channels? As our Marketing Manager, you'll take the reins on all things marketing—from Shopify strategies to in-store activations. You'll be leading an inspired team that includes a Content Creator and Marketing Coordinator, collaborating closely with the E-Commerce Manager and National Retail Sales Manager to shape campaigns that make a lasting impact.In this role, you'll oversee a robust, multi-channel marketing strategy, seamlessly blending digital and physical touchpoints to create a unified customer experience. Your expertise will guide our annual marketing calendar, driving the success of product launches, in-store campaigns, and digital ad strategies. With a strong focus on data, you'll optimise our content and campaign performance, ensuring everything we do is aligned with our vision of empowering customers with innovative tech solutions.In This Role, You Will:Content & Storytelling: Lead content creation across all digital and retail platforms, ensuring a cohesive brand presence.Shopify & In-Store Marketing Integration: Align digital strategies on Shopify with in-store promotions to create a consistent, omnichannel customer journey.Campaign & Ad Management: Take ownership of our ad accounts and campaigns across platforms like Google Ads, social media, and EDMs, overseeing budgets, tracking performance, and maximising conversions.Annual Marketing Calendar: Run our annual calendar, coordinating with retail and e-commerce teams to plan timely and impactful activations for product launches, promotional events, and key business periods.Product Launches & Brand Development: Collaborate with the E-Commerce and National Retail Sales Managers to bring our private label and new product lines to life, leading strategy and creative direction to drive growth.Data-Driven Optimisation: Regularly assess performance metrics and report insights to senior leadership, using data to refine campaigns, enhance engagement, and keep the brand fresh and relevant.What You'll Bring to the RoleInspiring Leadership: Lead and motivate a team, including a Content Creator and Marketing Coordinator, fostering a culture of creativity and high performance.Strategic Insight: A natural strategist, you'll shape and implement impactful marketing plans across multiple channels.Data-Driven Focus: Confident in using data to optimise campaigns, reporting insights to guide decision-making and drive results.Creativity & Fresh Thinking: A flair for developing new ideas that keep our brand engaging and our customers excited.Clear Communication: Strong verbal and written skills to connect with stakeholders at all levels, building alignment and momentum across teams.Key ResponsibilitiesContent Creation & Management: Lead content across stores and digital platforms to craft a unified brand experience that stands out.Marketing Integration: Create seamless, customer-centric marketing by aligning strategies across Shopify and retail spaces.Campaign & Ad Management: Manage ad accounts, from budget planning to performance optimisation, delivering effective campaigns across all digital platforms.Marketing Calendar & Activations: Own the annual marketing calendar, ensuring every campaign aligns with major business events, product launches, and promotional peaks.Product Launches & Branding: Work alongside the E-Commerce and National Retail Sales Managers to launch products and promotions that capture attention.Data-Driven Decision Making: Dive into performance metrics to refine and improve our marketing strategies continuously.Company ValuesThis role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.Sincerity: Say what you mean, do what you say.Simplicity: Simplicity fuels success. Clear communication drives results.Teamwork: One goal, one team, one dream.Trust: Unleashing potential, igniting success.What's in it for you?Work-Life Balance: Prioritise your well-being in a supportive environment.Salary and Compensation: Be rewarded for your skills with a competitive salary and performance bonuses!Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.Plus: Enjoy staff discounts, ongoing training, and more!Ready to Make an Impact?Join us at PTC and take the lead in crafting a brand story that resonates, drives engagement, and sets new standards in the industry.Apply today and be part of a passionate team dedicated to delivering exceptional results and unforgettable customer experiences.
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