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Marketing & Customer Experience Coordinator

Details of the offer

Marketing & Customer Experience CoordinatorAbout usAt Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.With over 30 years of experience, Lumus combines knowledge and expertise with the empathy and care of our staff.Why You Will Be Excited About This RoleWe are looking for a motivated and versatile Junior Marketing Coordinator. This role is perfect for someone with a passion for digital marketing who is eager to learn and contribute to all aspects of marketing. You will work closely with the Head of Marketing to execute campaigns, manage digital platforms, and analyze performance data.Key ResponsibilitiesContent Creation: Assist in creating high-quality content, including campaigns, online and offline channels, graphic design and B2B & B2C marketing materials.Social Media Management: Support the planning, scheduling, and posting of content across social media channels. Engage with followers and monitor social media performance.Email Marketing: Help design, build, and distribute email campaigns. Monitor open rates, click-through rates, and overall campaign effectiveness.SEO/SEM Support: Assist with basic search engine optimization (SEO) tasks, including keyword research, on-page optimization, and content optimization. Help manage paid search campaigns (Google Ads).Website Maintenance: Assist with updates to the company website, ensuring content is current and engaging. Work with the team to implement improvements based on user experience (UX) insights.Analytics and Reporting: Monitor and report on key performance indicators (KPIs) across various digital channels using tools like Google Analytics, social media insights, and email marketing software. This also includes Medallia our Customer Experience feedback platform.Market Research: Conduct research on industry trends, competitors, and target audience behaviours to support the development of marketing strategies.Collaboration: Work with cross-functional teams, including business development, product development, and design, to ensure consistent messaging and branding.These are the type of attributes & skills you would possess:Bachelor's degree in Marketing, Communications, Business, or a related field2-3 years of experience in digital marketing, internships includedFamiliarity with digital marketing tools and platforms (e.g., Google Analytics, social media management tools, email marketing software)Basic understanding of SEO, SEM, and content marketing principlesStrong written and verbal communication skillsCreativity and a keen eye for detailAbility to multitask and manage time effectivelyA proactive, can-do attitude with a willingness to learn and growBenefits, Perks and WellbeingAs part of working for Healius, you will have access to a range of benefits & perks including:Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).Fitness Passport – Access top fitness centres across Australia at a subsidised rateCorporate health insurance discounts, banking benefits and novated leasing consultationsAn e-learning platform with access to a library of courses and learning pathsAn Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coachesOur Commitment to Diversity And InclusionQML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.How To ApplyPlease click the 'Apply Now' button to complete the pre-screening questions and submit your application.If you would like further details please email ******.
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Nominal Salary: To be agreed

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