JOB SCOPELeads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.CANDIDATE PROFILEEducation and Experience2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years' experience in the sales and marketing or related professional area.OR4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years' experience in the sales and marketing or related professional area.KEY RESPONSIBILITIESDeveloping & Executing Sales StrategiesWorks with Area Director of Sales & Distribution and the property sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.Create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.Assists with the development and implementation of promotions, both internal and external.Maximising RevenueManaging the relationship and lead generation of assigned key accounts located in a defined geographical territory and for the Sports & Entertainment segment.Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).Supports lead generation and conversion of group & catering opportunities at hotel level.Account leader/owner for managed Sports & Entertainment accounts, creating a strategy for account penetration.Executes sales activity and strategy to achieve agreed account targets for all hotels in sales and brand where appropriate.Maintains current business relationships and networks with multiple contacts for new business within accounts.Manages opportunity details and proactively develops customer solutions.Provides timely and relevant information on market and hotel trends to enable proactive decision-making and improve the conversion for the hotels.Hotel communication - coordinates with hotels for site inspections and entertainment.Prepares regular sales activities reports and plans yearly sales activities, tradeshow participation and customer events/famil trips within budgeted requirements.Assumes leadership role, as requested by the line manager, on ad hoc task forces and special projects, including developing processes to identify potential new accounts.Maintains accurate and up-to-date account data and reporting using an account management system.Builds and strengthens relationships with existing and new customers for the hotel to enable future bookings.Developing & Executing Sales StrategiesAssists the participating property leadership teams in providing strategic inputs.Ensures development of a strategic account plan for the demand generators in the market.Determines and develops sales activities, in conjunction with Area team and property leaders.Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.Liaise with the NSO/ GSO leaders to drive strategy and execution for the segment.Building Successful RelationshipsDevelops and manages relationships with key stakeholders, both internal and external.Works collaboratively with off-property sales channels (e.g., Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.Works with Human Resources to ensure compliance with local, state and federal regulations and/or union requirements.Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with customers and GSO Managers.MANAGEMENT COMPETENCIESLeadershipAdaptability - Develops strategies and identifies resources to implement and manage change.Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way.Problem Solving and Decision Making - Models and sets expectations for solving complex problems.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others.Managing ExecutionBuilding and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals.Driving for Results - Focuses and guides others in accomplishing work objectives.Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others.Building RelationshipsCoworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.Customer Relationships - Develops and sustains relationships based on an understanding of customer needs.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives.Generating Talent and Organizational CapabilityOrganizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes.Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities.Learning and Applying Professional ExpertiseApplied Learning - Seeks and makes the most of learning opportunities to improve performance.Business Acumen - Understands and utilizes business information to manage everyday operations.Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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