A rare opportunity to lead the operations of this landmark YHA property in the heart of Tasmania in its capital, Hobart.
25th September, 2024 YHA Hobart Central provides centrally located quality accommodation, just one block from the city's waterfront.
We are committed to offering affordable, sustainable, and community-focused accommodation and experiences in a unique and friendly atmosphere for travellers to relax and connect to the best of Tasmania.
A rare opportunity has become available to lead the operations of this 110- bed property.
This role is suited to a hands-on manager who enjoys leading from the front and being involved at all levels of the operation.
With a passion for tourism, hospitality, and leadership, the Property Manager is responsible for creating exceptional guest experiences, leading a small diverse team, and utilising financial acumen to drive the success of the business.
Key Aspects of the Role:
Leadership: Provide visionary leadership to the entire team, fostering a culture of excellence, teamwork, and guest satisfaction.
Recruit, train, and mentor team members, promoting their growth and professional development.Guest Experience: Ensure positive and life changing traveller experiences by maintaining the highest standards of cleanliness, safety, local experience opportunities, and exceptional service to diverse segments.Business and Budget Management: Creating business plans and annual budgets that ensure business development and growth.
Consistent, efficient, and comprehensive cost control, revenue management, and financial reporting.Quality Control and Compliance: Maintain national quality standards and ensure that all operations comply with local, state, and Australian laws and regulations.Marketing, Partnership, and Promotion: Collaborate with the Customer team to implement marketing strategies to attract and retain guests and increase spend; including social media management, and partnerships with local tour operators and other purpose- driven businesses. 25th September, 2024 YHA Hobart Central provides centrally located quality accommodation, just one block from the city's waterfront.
We are committed to offering affordable, sustainable, and community-focused accommodation and experiences in a unique and friendly atmosphere for travellers to relax and connect to the best of Tasmania.
A rare opportunity has become available to lead the operations of this 110- bed property.
This role is suited to a hands-on manager who enjoys leading from the front and being involved at all levels of the operation.
With a passion for tourism, hospitality, and leadership, the Property Manager is responsible for creating exceptional guest experiences, leading a small diverse team, and utilising financial acumen to drive the success of the business.
Key Aspects of the Role:
Leadership: Provide visionary leadership to the entire team, fostering a culture of excellence, teamwork, and guest satisfaction.
Recruit, train, and mentor team members, promoting their growth and professional development.Guest Experience: Ensure positive and life changing traveller experiences by maintaining the highest standards of cleanliness, safety, local experience opportunities, and exceptional service to diverse segments.Business and Budget Management: Creating business plans and annual budgets that ensure business development and growth.
Consistent, efficient, and comprehensive cost control, revenue management, and financial reporting.Quality Control and Compliance: Maintain national quality standards and ensure that all operations comply with local, state, and Australian laws and regulations.Marketing, Partnership, and Promotion: Collaborate with the Customer team to implement marketing strategies to attract and retain guests and increase spend; including social media management, and partnerships with local tour operators and other purpose- driven businesses.The ideal candidate will have: 2+ years' experience in an accommodation leadership roleExceptional leadership and team-building skills.A desire to work on the front line of the business across housekeeping and reception.Financial acumen and budget management experience.Excellent communication and customer service skills.Strong change- management, problem-solving, and decision-making abilities.Knowledge of local market trends and competition.What's in it for you? Competitive salaryProfessional learning and development opportunitiesHealth and Wellbeing, including and Employee Assistance ProgramSupportive and collaborative work environmentOpportunity to travel to other YHA properties for training and leadership events.Social events to the snowy mountains and other locations for team buildingAccess to benefits and discounts as part of YHA's national network.Our Culture
At YHA, you can expect to be treated with dignity and respect.We're committed to creating a diverse and inclusive workplace environment.
Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture; andPride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA.If you are ready to take on the challenge of managing this vibrant property, are excited by opportunity to lead a dynamic team, and have a passion for delivering exceptional guest experiences, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate.
A National Criminal History Check is mandatory step in the recruitment process.
We encourage Aboriginal and Torres Strait Islander people to apply.Apply For Job#J-18808-Ljbffr