Manager, Workplace Technologies

Management (Information & Communication Technology)
Full time
$163,035 inclusive of 17% superannuation
Information Technology, Sunshine Coast or Moreton Bay Campus Level 10, $163,035 inclusive of 17% employer superannuation Full-time, ongoing appointment The Opportunity
This is a newly created role and part of a new IT operating model designed to drive innovation and efficiency. As the Manager, Workplace Technologies at UniSC, you'll lead a team that ensures smooth and efficient IT experiences for our students, staff, and visitors across all campuses. You'll oversee the operations of workplace technologies, from client computing to audio-visual support, making sure our digital and AV systems run seamlessly. Acting as a strategic partner, you'll ensure our technology aligns with UniSC's goals, while driving the adoption of digital-first solutions and promoting self-service across our university community. In this role, you'll champion digital literacy and sustainability, helping UniSC thrive in a modern, tech-driven environment.
lead a team to deliver innovative workplace technology solutions, ensuring a seamless experience for staff and students in line with UniSC's goals; drive operational excellence, achieving high customer satisfaction through efficient management of daily and project activities; guide the transformation of workplace technologies, collaborating with architects, engineers, and vendors to support UniSC's digital evolution; and provide strategic advice to stakeholders, promoting continuous improvement in the design and support of workplace technologies. About you
You're a forward-thinking leader with a passion for driving digital transformation and shaping the future of workplace technologies. You'll lead a digital-first culture, leveraging technology to boost productivity while keeping the university's security front of mind. With your focus on continuous improvement, you'll enhance digital services and processes, ensuring high levels of client satisfaction. You're skilled at building strong partnerships with architects and senior stakeholders, aligning technology plans with UniSC's broader strategy. Your leadership inspires and motivates teams, and you're comfortable managing budgets, contracts, and performance metrics to deliver meaningful results.
You will possess:
Significant experience in delivering exceptional end-user experiences with digital technologies like AV, VC, simulation, and visualisation in higher education or similar environments. Proven track record in implementing digital technology roadmaps, such as Microsoft Office 365, to maximise client value and drive innovative use of workplace technology platforms. Familiarity with Desktop as a Service for managing client devices, including laptops, mobile and tablet devices, thin client PCs, cameras, and wireless AV solutions. Strong leadership skills with a talent for building and sustaining high-performing teams to meet both strategic and operational goals. Experience managing budgets and forecasts within the digital workplace technology space. Expertise in negotiating and managing third-party contracts effectively. Excellent communication skills with the ability to cultivate strong relationships with diverse stakeholders, showcasing critical thinking and influencing abilities to achieve win-win outcomes. Experience in the higher education sector is a plus. UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at or call +61 7 5430 2830 .
UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.
Applications for this position close midnight, Monday 11 November 2024
Your completed application must include:
a resume, and responses to specific pre-determined selection criteria as outlined in the application form. Further information regarding how to prepare your application is available on our website: Join our team
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life
Have questions or want to know more? For a confidential discussion, please contact:
We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We're not the biggest university. But we're growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.
We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.
Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.
We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.
Our collaborative, passionate and welcoming culture is what really sets us apart. Modern teaching & research facilities. Professional development and career pathway opportunities. Flexible work arrangements & generous leave options. Salary packing options + 17% Super. EAP, fitness passport & discounted private health. Education, Training & Professional Development The university is engaged in the provision of undergraduate and postgraduate degree programs. The registered head office of the company is located in Maroochydore, Australia.The university opened in 1996 with 500 students. It was the first greenfield public university to be established nationally since the early 1970s.The university is registered in the Australian University category in the National Register of Higher Education Providers, meaning USC complies with the Higher Education Standards for Australian universities, made under Australia's Tertiary Education Quality and Standards Agency Act 2011. The university is regionally relevant and recognised, nationally and internationally, for excellence in teaching, research and engagement. The university is one of Australia's fastest growing universities, serving the Sunshine Coast and extended region from north Brisbane to the Fraser Coast.The university offers more than 100 undergraduate and postgraduate study programs in: Business, IT and tourism; Creative industries, design and communication; Education; Engineering, planning and science; Health, nursing and sport sciences; Humanities, psychology and social sciences; and Law.
The university is engaged in the provision of undergraduate and postgraduate degree programs. The registered head office of the company is located in Maroochydore, Australia.The university opened in 1996 with 500 students. It was the first greenfield public university to be established nationally since the early 1970s.The university is registered in the Australian University category in the National Register of Higher Education Providers, meaning USC complies with the Higher Education Standards for Australian universities, made under Australia's Tertiary Education Quality and Standards Agency Act 2011. The university is regionally relevant and recognised, nationally and internationally, for excellence in teaching, research and engagement. The university is one of Australia's fastest growing universities, serving the Sunshine Coast and extended region from north Brisbane to the Fraser Coast.The university offers more than 100 undergraduate and postgraduate study programs in: Business, IT and tourism; Creative industries, design and communication; Education; Engineering, planning and science; Health, nursing and sport sciences; Humanities, psychology and social sciences; and Law.
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