About the positionAs Australia's first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.Exciting opportunity to lead and inspire a dynamic teamVibrant Robina campus with free onsite parkingGreat benefits with strong focus on staff wellbeingManager, Timetabling and ExaminationsStudent Business ServicesFull Time, Continuing Position reference nr: 134296528Join Australia's top university for teaching* and enjoy staff benefits including:Free staff car parking36.75 hour standard work weekAccess to flexible work/work from home arrangements#Up to 18/26 weeks of parental leave#Salary packaging options for FBT and Non-FBT items#17.5% of base salary leave loadingStaff wellbeing programFree & Confidential Employee Assistance Program available for all staffStudy assistance for staff and dependents#Corporate health and finance discountsOnsite Medical Centre and Counselling ServicesOnsite Sports Centre including gym, fitness classes and pool#Providing support and advice to the Senior Manager, Business Services and respective Faculties, this vitally important role contributes to operational leadership by managing the central timetabling and examinations function for the University.Responsible for the provision of quality student services and the subsequent impact on the student experience, the post holder will also develop and maintain high level, collaborative relationships throughout the university community to facilitate, develop and promote a consistent, holistic approach to the student experience.
About the personThe ideal candidate will possess: A university degree, preferably at master's level or equivalent and extensive relevant experience; or extensive management expertise and proven operational expertise in student administration services; or an equivalent combination of relevant experience and/or education/training.Proven resource and people management skills including demonstrated ability to build and manage effective high-performance teams and to foster a positive team dynamic and customer service focused culture.Demonstrated experience in the development and review of operational plans, policies and procedures, preferably in a student business services and/or customer service industry.Demonstrated ability to manage competing priorities across a large organisation, including the ability to lead a team.Demonstrated high level written and oral communication skills with proven ability to build effective networking relationships.Proven proficiency and expertise in the use of enterprise student management systems (such as Technology One Student Management System (Student One)), Customer Relationship Management (CRM) systems, and in-depth demonstrated experience, knowledge and understanding of technical requirements of timetabling/scheduling software systems (such as Syllabus Plus or Time Edit) and operational requirements.Demonstrated experience of course structures, study plans, processes and procedures related to progression through an academic award.Proven ability to analyse complex problems and develop and determine effective solutions that provide practical, economical, strategic and long-term operational benefits.
Salary detailsThe salary for the position commences at $109,525.60 plus 12% superannuation per annum.