Job Title: Manager KYC Centre of Excellence, Suncorp BankDepartment: SB Business Operations
Division: Suncorp Bank
Location: Brisbane
About UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the RoleAs a Manager KYC Centre of Excellence, you will have a unique opportunity to lead a newly established KYC Centre of Excellence team within Business Banking. Your role is responsible for the onboarding of complex non-individual customers, managing stakeholder relationships across the value chain on KYC related topics, providing business context and input into KYC system changes, building capability and delivering a KYC onboarding experience that supports both our regulatory obligations whilst ensuring a seamless customer experience.
Your role will oversee the running of a team of subject matter experts in ACIP (Applicable Customer Identification Procedures) and KYC (Know Your Customer) - which underpins Suncorp Bank's obligation to protecting our customers.
As a Manager, you are also responsible for co-creating the design of processes and delivering of change that enhances and maintains Suncorp Bank's KYC practices.
Role Location: Heritage Lanes, Level 21, 80 Anne Street, Brisbane, QLD
Role Type: Permanent, Full Time (37.5 hours per week)
What will your day look like?As a Manager KYC Centre of Excellence, you will:
Provide clear expectations, makes decisions and holds teams accountable for achieving team goalsAct with honesty and integrity, addresses issues and treats others fairlyManage risk and empowers the team to deliver resultsSupport the team to act in the best interests of our customers through genuine interactionsChallenge the status quo by supporting digital advancements and innovative solutions to new ways of workingWhat will you bring?To grow and be successful in this role, you will ideally bring the following:
Undergraduate degree in business, commerce or finance disciplines is desirableComprehensive knowledge of AML/CTF, specific to KYC is desirable.Extensive years' experience in BankingProven experience in roles requiring high level stakeholder influence, presentation, and collaborationDemonstrated experience in roles requiring high levels of strategic thinking / planning, commercial, analytical and presentationProject Management and/or business analysis experienceYou're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 83083.
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