In your new role, you'll be accountable for proactively identifying and implementing technological advancements to meet future organisational needs.
As the head of the IT Support and Infrastructure teams, you will build the capabilities of the team to deliver exceptional customer service and satisfaction, along with the technical and change capability.
This organisation is the largest vocational education provider in regional Victoria, with a focus on building a better community by inspiring people to succeed.
With a wide range of industry relevant courses, expert instructors, and a vibrant learning community, they provide the tools and guidance that students need to make a change.
Description Key accountabilities include:
Providing expert advice and contributing to the IT strategic directionDeveloping and executing long-term infrastructure strategiesManaging Service Desk activities and managing hardware and software assetsManaging the organisations server and network infrastructureProviding high-quality end user experience through effective SOEEnsuring the continued availability of IT servicesAssuming full accountability for IT security postureLeading the design and execution of IT operational policies and frameworksYou will have x2 direct reports in this role.
Profile The ideal candidate will have:
Proven experience in a leadership role managing IT operations, including IT Support/Infrastructure teamsDemonstrated ability to undertake all activities within the infrastructure lifecycleExperience implementing contemporary IT operational strategies, concepts and practicesSignificant experience in Microsoft technologies: AD/AAD/Entra, Group Policy, Exchange, Office 365 and AzureExperience building a strong service culture, developing individuals and leading distributed teamsUnderstanding of cyber security principles and best practicesJob Offer $140,000 - $145,000 + superFlexible working conditionsGenerous paid parental leaveEmployee assistance program (free professional counselling sessions)Staff health and wellbeing programsSalary sacrifice including superannuation and novated leasingTo apply online please click the 'Apply' button below.
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