Manager, Customer Advocacy | Sydney, Au

Manager, Customer Advocacy Westpac Banking Corporation, Sydney, Australia

Job Description Permanent role Sydney, Melbourne, Brisbane, Adelaide Hybrid working model 52024 - Manager, Customer Advocacy How will I help?
This role will support the execution of customer and broker events that will improve customer satisfaction. In addition, the Manager, Customer Advocacy will be required to elevate and develop customer activity whilst creatively translating our Commercial customer value propositions.

Key Accountabilities: Supporting the Senior Manager, Customer Advocacy Co-ordinate the delivery of insights, reports, collateral and content for Commercial Banking customers Collaborate with stakeholders across the business on events, sponsorships and reporting from initial concept to delivery Execute and track outcomes of local marketing activities and events, ensuring they are positioned appropriately and managed effectively Deliver a great banker and customer experience while staying within budget Develop innovative, strategic ideas for Commercial Bank event themes, topics, and client-centric needs What do I need? Background or degree in marketing, communications, event management or financial services preferred Proficiency in Adobe or similar products Experience with an agency preferred Passion about creating amazing and unique customer experiences Willingness to travel within Australia for events. How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.

#J-18808-Ljbffr