The Opportunity
We are looking for an administration specialist who can manage a team of 20 servicing one of our key client contracts.
You will be responsible for the important and rigorous administration required by this critical contract relationship.
Based at our site on the Gold Coast (4227), you will oversee the team in their activities and manage all reporting required by the client.
Your eye for continuous improvement will mean you constantly look to improve processes and systems to maximise efficiency and client satisfaction.
What's on offer
Manage administration for an important contract relationship
Manage a key team
Market-leading global organisation
What you'll be responsible for
High quality data management, ensuring accuracy and quality of data input including e.g.
weighbridge data, supplier activities.
Oversee purchasing processes and manage vendor relationships, procurement, negotiation and management of commodity supply agreements.
Owner of the Customer Service Management Plan, including complaints handling processes and procedures.
Supervising the contract administration and weighbridge operations teams, including facilitation of regular team meetings, ensuring action items are allocated and completed.
What you'll need to be successful
Demonstrated administrative management experience (3+ years) with role focus on data management, reporting and customer service.
Demonstrated people management experience and success in people leadership and nurturing and maintaining positive workplace culture.
Ability to review, document and implement work processes across functional areas.
Strong process writing and documentation skills, coupled with strong verbal and written communication skills.
A Veolia Career
All of our employees are entitled to:
Our Veolia Cares policy enables parental leave to be offered from day one of your employment regardless of whether you're on a permanent or fixed term contract.
Employee share plan.
Annual salary review with bonus.
Support to pursue educational and development opportunities.
Access to endless career options and pathways, Veolia promotes from within.
Employee Assistance Program (EAP).
Bupa health insurance discount.
Corporate Discounts.
Fitness Passport.
Volunteer Opportunities.
Salary sacrificing (i.e.
super, novated leases).
We are a Circle Back Initiative Employer and commit to respond to every applicant.
Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet.
Here, you'll have the opportunity to build your career, and a more sustainable world.
At Veolia we value diversity, equity and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.
We welcome applications from Aboriginal and/or Torres Strait Islander peoples.
The First Nations language where this role is based is Yugambeh.
We also welcome applications from veterans, people with disability, all gender identities, mature age and early careers, members of the LGBTIQA+ community, and people from all cultural backgrounds.
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