Live Ucat Mock Invigilator

We are thrilled to offer the exciting opportunity for a charismatic, professional and enthusiastic individual to join us as a Live UCAT Mock Invigilator at Contour MedPrep, playing a pivotal role in an exciting and rapidly growing area of our acclaimed UCAT course. 
At Contour, we take immense pride in delivering a comprehensive UCAT program that stands out. One of the most prominent stand-out features of the course is our comprehensive Live UCAT Testing Centre. As a Live Mock Invigilator at Australia's only live UCAT testing Centre, your role will ensure our course remains innovative whilst fostering a supportive and highly professional testing environment for our students. 
As Australia's fastest-growing and highest-scoring medical preparation program, our enrolments continue to triple annually, and thousands of aspiring medical students come to us expecting excellence. This role isn't just any administrative or tutoring role; it's a calling for someone deeply committed to excellence and dedication when supporting students with professionalism and commitment. We strive to remain Australia's leading UCAT course, and as a live mock invigilator you will be a vital component of our vision, embodying Contour MedPrep's commitment to support and promote excellence during this crucial phase of a student's education. 

Who Are WeWe empower aspiring medical students through our comprehensive UCAT, Interview and Applications programs, supporting them throughout the highly competitive journey of admission into medical school. 
Our UCAT course focuses on developing the specific mental abilities of a successful doctor or dentist through engaging group lessons, abundant resources, live mock exams, 24/7 student support, and so much more! We are extremely committed to innovative and results-driven medical preparation, with industry-first initiatives such as our Live UCAT Testing Centre and student accountability system propelling our students to an industry-leading median UCAT score of 3040+, dozens of 3300+ scores, and one student even setting the world record score of 3590! 
Over 3500+ students and 100+ staff have joined Contour since our founding in 2020. In 2024, we expanded our in-person UCAT Testing Centres from Melbourne to Brisbane and Sydney, receiving over 1000 bookings and hundreds of new enrolments from all over Australia! Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. 
We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, ranked again in 2023, and are continuing to multiply year over year! (We've tripled - or more - in size for four years in a row now, and we don't plan to slow down anytime soon.) It's our vision to reshape education, starting with tutoring.

The Role At Contour, we have grown to realise that realistic simulation of Live UCAT mock exams makes a massive difference in exam day preparedness and performance. Hundreds of our students have directly quoted the benefit of our Live UCAT mocks and how Invigilators have been pivotal for their success in the UCAT. Live Mock invigilation is one of our most sought-after roles at Contour, with many opportunities for personal and professional growth.
As a Live UCAT Mock Invigilator, you will be entrusted with ensuring that the mocks are run on time with a high degree of professionalism. You are tasked with setting up the testing centre, ensuring it functions properly and guiding students throughout the process. Your role is to act as a professional yet friendly and helpful invigilator. You will often be the first physical interaction between students and Contour MedPrep, demonstrating the importance of an excellent first impression. 
This role best suits someone who enjoys teamwork, has a robust interpersonal skillset, a strong work ethic, empathy toward students and parents, and a genuine passion for helping students achieve their dreams of admission into medical school. You will also rely on your problem-solving and excellent communication skills to excel in this role when handling families who may have doubts about enrolling in our program.
Live Mock Invigilation at Contour is not just a job; it's a unique and enjoyable experience. You'll face various challenges that require quick thinking, excellent communication, teamwork, and leadership. One of the most rewarding aspects of this role is the chance to be part of a vibrant, supportive, and close-knit group of invigilators. If you're new to the workforce, this role offers a fantastic opportunity to develop your interpersonal and problem-solving skills in a nurturing and dedicated environment. 
Unlike most other roles at Contour Medprep, this role is predominantly in-person, with the exception of online meetings. Hence, this role often involves collaboration between other staff, students, and parents, meaning that effective verbal and written communication with other sales consultants, tutors, and management will be instrumental in creating a cohesive experience for students. 
As a Live UCAT Mock Invigilator at Contour MedPrep, you'll have the chance to make a profound impact on the lives of aspiring medical and dental students. Join our team at Contour MedPrep and be part of a dedicated group committed to changing the lives of thousands of future doctors and dentists!

Why Contour, and Why This Role?Working in our collaborative environment with an energetic team is a fantastic opportunity to let your social personality thrive, hone your communication skills and learn heaps along the way!  At Contour MedPrep, you'll get an inside look at one of the fastest growing start-ups in education in Australia. Our team is super driven and hard-working, but we're all easy-going and friendly, and we love our frequent (paid-for ??) team dinners and meet-ups, where you'll get to talk and vibe with everyone. 
Our goal is to reshape education, starting with tutoring. By integrating technology and innovative practices, we strive to empower our students' learning. Our small steps start to become big strides, as we make significant advances in the resources & support we provide to our students. If you're eager to channel your communication skills and passion to make a lasting impression on students and parents, this role could be the perfect fit! 
This isn't a unique admin or management role where you'll deal with tedious paperwork, mundane procedures, and rude customers. Instead, you'll have the chance to connect with dozens of young people and their parents every week. You'll share moments of success and camaraderie, build lasting relationships with colleagues and students, and play a crucial role in supporting students through their medical preparation.
There is a large and rapidly increasing interest from new students for our medical preparation program, so you'll have many opportunities to talk to people and let your personality shine. You'll use your experience in team environments to collaborate and take leadership, ultimately providing students with the best Live Testing Centre experience, where they can walk into their exams feeling prepared and confident. As Contour MedPrep rapidly expands, you'll also see opportunities for career growth, including greater responsibility and even leading future teams!

Comprehensive Training & SupportWhen you join, you'll be properly onboarded with all the training, support and personal feedback you need to thrive in the role. You'll work closely with our UCAT Live Mock Team Leader and our senior invigilators to upskill and refine your communication and problem-solving skills, and you'll be thoroughly introduced to all of our procedures, hardware, software and program structure.
By the end of your initial training, the role will become second nature to you, and you'll know our programs and processes inside out! When starting out, you'll feel confident running live mocks with the help of our senior invigilators, who have lots of experience and are excited to teach and mentor you.  
After the initial training, you'll also have regular 1-on-1 check-ins with the Live Mock Team Leader and ongoing group training to help accelerate your personal and professional development within the role. There will also be regular team meetings and social catch-ups to keep everyone on the same page and to help you build long-lasting, genuine relationships with the rest of our fantastic team!
Key ResponsibilitiesAs one of our Live Mock Invigilators, your main responsibilities include: 
Set-Up and Pack-Up of Testing Centre(s). Setting up and packing up all equipment, supplies and furniture required for all rooms in the testing centre, including but not limited to the waiting room, testing room, check-in room and debrief room. This is your opportunity to contribute to creating an innovative and accurate testing environment which perfectly simulates the real UCAT! Running Live Mock Exams. This includes facilitating an accurate waiting room and check-in process, marking attendance and calling absentees, troubleshooting technical issues, carefully invigilating students during exams, promptly ending exams and ensuring students receive their results. This is the bulk of the role and is a fun + social environment with the rest of the team! Post-Exam Student Debriefs. This is where you can let your personality shine through by empathising with students and talking to them after their exam, discussing their experience with energy and professionalism. This also involves addressing any feedback/complaints received and interacting with guardians where required. 
Expected Work Hours Around 14 Hours per Week during School Holiday periods, including December, January, April (2 Week Holidays) and July (2 Week Holidays). Around 7 Hours per Week during all other periods from November to August. (No Live Mocks run between August and November) NOTE: The time requirements above are estimated. There is an option to work more or less, depending on your schedule and preference, so just let us know!
Compensation$25/hour + Super Requirements

Skill Requirements ?? Honesty and Integrity ?? High Level of Empathy  ??? Exceptional Verbal Communication Skills ?? Detail-Oriented & Organised ?? Energy and Enthusiasm ?? Independence & Proactiveness ?? Willing to Listen, Learn & Lead ?? Professionalism and Accountability
Experience Requirements Mandatory ?? Completed the UCAT  Ideal ?? Completed VCE, HSC or QCE ?? Studying (or planning to study) Medicine ?? Prior leadership, tutoring or mentoring experience NOTE: These are not hard-fast requirements; however, they are favourable to your application.
Personal Requirements ?? Young, Passionate, and Engaged (we want you to be energetic and relatable with our students!) ?? Genuine Desire to Help Students & Parents (it's our goal to help students achieve their potential!) ? Ability to Commit to Hours (e.g. can't constantly reschedule or miss work) ?? Travel to our Live UCAT Testing Centres (in the CBD) ?? Sign an NDA (i.e. can't distribute our resources/company info to others) ? Agree to a non-compete clause (i.e you can't work with similar organisations) Benefits Competitive benefits and pay ($25/hr + super!), recognising the pivotal role of student support and a high quality enrolment experience. Satisfying and fulfilling work helping students succeed (it feels good when students achieve their dreams!). Primary focus on providing an excellent student/parent experience (no hassle with boring admin work). Significant improvement in public speaking, teamwork and leadership skills (and you get paid for it). Personalised training and feedback to improve your professionalism and communication skills. Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students). Opportunities to do more work, and performance-based pay rises. This is not just any other admin or tutoring job; it's a calling for someone committed to providing an excellent student experience, and supporting students in their medical admissions journey! If you're people-oriented and passionate about education, we want to hear from you - apply now, and become a part of our mission to reshape education :)