Live Chat Assistant - Remote Work

Job Description:

Tech Data is currently seeking a dynamic and motivated Live Chat Assistant to join our team on a remote part-time basis. As a Live Chat Assistant, you will be responsible for providing timely and accurate responses to customer inquiries and concerns through live chat communication channels. This role requires excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:- Engage with customers through live chat to provide support, answer questions, and resolve issues- Maintain a positive and professional attitude when interacting with customers- Accurately document customer interactions and escalations as needed- Collaborate with other team members to ensure consistent and high-quality customer service- Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements:- Strong communication skills and customer service experience- Ability to work independently and prioritize tasks effectively- Resilient and driven personality traits- Decision-making skills and emotional intelligence- Proficient in using live chat software and other communication tools- High school diploma or equivalent

Benefits:- Paid Time Off (PTO)- Disability insurance- Company transportation

Working Environment:Thrive in an energetic and rapidly evolving work setting where you will have the opportunity to grow and develop your skills.

Equal Opportunity Statement:Tech Data is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a proactive and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Live Chat Assistant position at Tech Data. Deadline to apply: ******** .How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.