To provide, support and empower clients by building strong relationships, assisting them to maintain independence at home and ensuring their care and support needs are met through effective case management.
This includes liaising with intake, ongoing planning and assessment and monitoring reviews of Home Care Package (HCP) clients, while ensuring compliance with legal and contractual requirements to meet the current Aged Care Standards.
Why Choose Lifetime Connect?
100% local organisation working with the community since 1972 Join a great supportive team Family friendly Work life balance Salary Packaging!
Access to Employee Assistance Programs A friendly and supportive company culture that truly values you and the work you do Continuous opportunities for training and development to expand your client base and skillset via an online training platform Inclusive and supportive leadership Lifetime Connect Limited is an inclusive and equal-opportunity employer and is committed to maintaining a professional and safe working environment.
We value Australia's diversity and seek to improve equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language, and socio-economic background.
Duties and responsibilities
Meet, engage and build relationships with clients to develop, refine and achieve their goals Provide information and support to clients and their families/carers to monitor the use of their funds Developing client-centred care plans and individualised budgets Liaising with health professionals and other providers involved in a client's care including other providers of care Work collaboratively with the rostering and clinical teams to ensure clients receive care and support in line with care plans and funded level of package Monitoring, reviewing and evaluating services provided to clients Preparing and maintaining records, documents and reports as required and in accordance with legislation, policies and procedures Advocating on behalf of clients and families Communicating regularly with clients and families You will be expected to have experience in:
Relevant Tertiary Qualification in aged care or related field Demonstrated experience in Aged/Community sector with applying case management principles The administration of Consumer Directed Care under DoHA, HACC, or Community Aged Care Packages to frail, aged, and/or disabled persons.
Understanding of home care funding streams including Home Care Packages (understanding of the Commonwealth Home Support Program and NDIS will be highly regarded) Excellent verbal and written communication skills; the ability to problem solve, negotiate and mediate Proficient with computers, Microsoft Office 365 suite and the use of client management databases Please note the following:
As part of the application process, you will be required to complete pre-employment checks which will include, but not limited to:
Right to work in Australia permanently with no restrictions Reference checks National Police Certificate or willing to obtain NDIS Worker Clearance or willing to obtain WWC Check or willing to obtain Driver's Licence Own vehicle with comprehensive insurance First aid and CPR certificate or willing to obtain Apply today!
To register your interest in joining the Lifetime Connect team, apply via SEEK or forward your CV addressing the above criteria along with your cover letter to
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a service adviser?
Do you have a current Working With Children (WWC) Check?
Do you have a current Police Check (National Police Certificate) for employment?
Does your vehicle have insurance cover for business use?
Do you have a current Australian driver's licence?
Do you have a current NDIS Worker Screening Check?
Which of the following First Aid accreditations do you currently hold?
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