Lead Receptionist

About Us:
RMYC is looking for a confident and friendly Lead Receptionist to join our team. Reporting to the Member Experience & Partnership Manager, you will lead the reception team and support business operations at our prestigious Yacht Club located in Sydney's stunning Northern Beaches. (We are also open to part-time and casual applicants)
What You Will Do:
Be a welcoming and consistent presence for our guests and members Respond to inquiries about Club functions and activities Greet guests and direct their inquiries Manage the reception roster Lead training and skill development for the team Handle bookings and process payments for events, merchandise, and memberships Create invoices and perform daily reconciliation of reception payments Assist with various business operations as needed About You:
Previous reception experience is essential Demonstrated leadership skills, including; organisation skills, time management, excellent customer service, and team coordination Well-presented Outstanding customer service skills Professional phone manner and strong written communication skills Proficient in Microsoft Office Ability to prioritise workloads and perform well under pressure Excellent problem-solving skills with attention to detail Passion for continuous improvement A team-oriented mindset Experience in a busy reception or concierge role, administrative qualifications, and a passion for the boating industry are highly regarded Perks:
Enjoy daily free work lunch and coffees Free onsite parking Participate in our Club's recognition program and upcoming expansion plan Learn more about us https://royalmotor.com.au/
Join Us:
We'd love to hear from you! Please email your resume to [email protected]. Note that we are not currently considering applications via recruitment agencies.