Business/Systems Analysts (Information & Communication Technology)Full timeAbout the AgencyAs the steward for digitally enabling Australia's health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person-centred, connected healthcare. Our responsibilities span national digital health services and systems, including My Health Record, Electronic Prescriptions, and the MyHealth App.About the RoleJoin our Technology Services Division, the heart of digital health innovation. We're entrusted with the operation and enhancement of a reliable, secure national digital health infrastructure and health support systems. Our commitment to fostering innovation ensures that we stay at the forefront of digital health advancements. The Lead Process Engineer role will be required to undertake work that is complex in nature, work under limited direction with the opportunity for reasonable autonomy and accountability. In this role, you will need to:Develop and maintain a structured framework for managing business processes, ensuring comprehensive visibility into their interdependencies.Collaborate with subject matter experts to map and document workflows and processes.Create detailed and user-friendly documentation, including process maps and work instructions, utilising BPMN v2.0 and other standard notations.Work closely with stakeholders across sections, ensuring their involvement and alignment in process improvement initiatives.Monitor process improvement projects, measuring their impact on organisational performance.Provide training and support for teams adopting optimised processes, ensuring smooth transitions and adherence.Apply a working understanding of the Protective Security Policy Framework (PSPF) information security policies and the Essential Eight.What You'll BringRelevant tertiary qualifications and experience in a government environment will be highly regarded.Relevant experience with process design and documentation using BPMN 2.0, or similar.Relevant experience with Business Process Management.Relevant experience with methodologies such as Kaizen, Six Sigma and value-stream mapping.Ability to obtain and maintain national police check.Australian Citizenship is a condition of eligibility.Ability to obtain and maintain a baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency.Additional InformationThe position may be filled in Brisbane, Sydney or Canberra. To apply, submit your resume and a cover letter. Please contact the recruitment team at ****** with queries relating to the application process. For all queries relating to the responsibilities of the position, please contact Dennis Drummond at ******. Closing Date: 01 December 2024, 11:00pm. Salary: This role offers between $94,456 - $106,563 plus 15.4% superannuation depending on skills and experience.
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