ABOUT USBSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.ABOUT THE ROLEAs a Lead Business Analyst, you are a strategic problem solver essential to client's success. You will work closely across multiple stakeholder groups to understand the technology offering and value proposition to multiple geographical markets and introduce this knowledge to the product team. Your research will support the development of the "Next generation" product.An ideal candidate will have a bachelor's degree in information technology with a minimum of 3 years of experience with computer applications. You must have expert level in MS Office applications, including Project and have excellent written and oral communication skills. You will need to be proficient in data analysis and have experience in programming.ResponsibilitiesBusiness Requirements Translation to Functional RequirementsIdentify current and future-state business processes.Understand the needs of multiple stakeholders.Evaluate business processes and requirements to suggest improvements for making the technology more user-friendly.Facilitate design sessions with the implementation team to define the solution.Develop, analyze, and validate detailed functional specifications.Deliver elements of systems design, including data migration rules, business rules, wireframes, and other detailed deliverables.Contribute holistically to process improvement initiatives.Stakeholders CoordinationAssist business stakeholders in envisioning the future and understanding how their work will need to change to support it.Facilitate the negotiation of requirements among multiple stakeholders.Create and manage Monday.com project boards for each phase of the project, including coordination across all stakeholder groups.Perform general administrative tasks as required by the Managing Director and Product Project Manager, including Miro designs, schemas, process documentation creation, PowerPoint presentations, and video production.Product ResearchConduct research on key geographical locations and align employment and legislative requirements to be translated and adopted into the overall product solution.BehaviorsExcellent communication skills and a professional level of English verbal and written communication skills.Solid teamwork and ability to discuss design and development openly in a collaborative agile environment.Leadership skills - lead and mentor your colleagues whilst being committed to end-to-end delivery of your own work and outcomes.Ability to successfully deliver outstanding results to deadlines in a fast-changing environment with minimal supervision.Able to cope with pressure, prioritize workload and meet agreed timetables.Attention to detail and accuracy; committed to excellence, looks for improvements continuously.Strong sense of customer service ethic and quality delivery.Committed and intelligent problem solver.A proactive approach to problem solving.Outstanding organizational and time management skills.Discretion and confidentiality.Above all – a team player.Software/Technology Skills3+ years of computer applications experience including advanced knowledge in MySQL database development and structures.Degree qualified in Information Systems.Expert level in Microsoft Office Applications.Proficient in data analysis.Experience in programming.Monday.com project management experience or similar project management software experience.Schema and workflow design experience using Miro or similar software applications.Camtasia/Vimeo video production skills (Desirable).BenefitsProviding you with competitive compensation and benefits that exceed market standards and the Labor Law.Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.Encouraging you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present.Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.#J-18808-Ljbffr
