About the Team: Laser Clinics has been in the confidence business since 2008, offering transformative beauty solutions that reignite clients' inner confidence. Our team combines market-leading expertise and technology to provide medically backed treatments and tailor-made solutions.
Our purpose is clear: we help more people feel GOOD in their own skin as everyone deserves to feel confident INSIDE & OUT. Our vision is to globally lead in skincare, by locally leading in experience. Our mission is simple: be the one they rave about!
Lead Our Confidence Journey as Clinic Concierge at Laser Clinics Toowoomba As our Clinic Concierge, you will be the face and ambassador of our brand, offering a world-class customer experience from the moment clients walk through our doors to the time they leave by:
Welcome Clients with a Smile: Create an inviting atmosphere for all clients as they enter our clinic, ensuring they receive outstanding support and care throughout their visit. Uphold Pristine Standards: Maintain immaculate clinic cleanliness and organisation to the highest standard. Promote Sales and Rebooking: Meet and exceed KPIs for product sales and client rebooking. Guide and Educate Clients: Offer pre- and post-care advice and recommend suitable skincare products. Contribute to Clinic Success: Engage with clients across various communication channels - face-to-face, phone, and email. We'd feel ELECTRIC if you have: Problem-solving skills: Approach challenges with a solution-oriented mindset. Sales and Customer Service Expertise: Excel in customer-facing roles and thrive in a retail environment. Flexibility: Adapt to a schedule that includes late-night trading, weekends, and public holidays. Professional Presentation: Maintain a polished and professional appearance. To help you feel DREAMY at Laser Clinics, we offer: Innovative Environment: Access the latest trends and technologies in aesthetics. Supportive Team: Collaborate with a dedicated, passionate team, where the energy is always ELECTRIC. Access to Employee Assistance Program (EAP). Generous Benefits & Monthly Incentives: Enjoy complimentary laser hair removal, skin treatments, and substantial discounts on a wide range of treatments, products, and injectables. Learning & Development: Access the best training to upskill and enhance your career, empowering you to feel FIERCE. Global Mobility: Potential opportunities for international movement within our worldwide network. Longevity & Job Security: Be part of a stable and growing industry. Franchising Opportunities: Potentially buy into the business as a franchisee and grow with us. Ready to help others FEEL WICKED? Click the 'Apply' button and submit your resume and a cover letter explaining your experience and why you're a perfect fit for this position.
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