L1 Desktop Support Engineer

L1 Desktop Engineer - Newcastle Short Assignment - Immediate start Start Date - Mid August On-site Role The Role A top-tier client is currently seeking multiple Desktop Engineers - L1 to join a dynamic team for one of its major key projects. This project is supporting a local government site.
You must be flexible to work extra hours and on the weekend/Public Holidays if required.
Key Responsibilities Perform remote or onsite troubleshooting on technical issues (PC or network related).Perform hardware swap (PC/Laptop/Peripherals).Able to prepare documentation (review/update based on technical findings).Local Government Customer Site - Will require someone trustworthy and reliable.Able to train and guide others (process and technical basics).Punctual and able to work on various tasks (includes moving devices, boxes).Skills and Experience Must have 2+ years of solid desktop L1 support experience.Good experience with troubleshooting and able to work alongside the infrastructure team - related to imaging, packaging, Microsoft administration, networking.Strong stakeholder/client management experience.Previous experience working with a local/state government client is desirable.Excellent communication skills to engage with the end customer and resolve their issues.Attention to detail, punctual.Must have full working rights.A recent Police check is a bonus.If you are interested, click on the APPLY NOW button and send through an updated copy of your CV immediately.

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