We have an exciting opportunity for a Key Account Manager that has recently become available.
This role is in DHL Global Forwarding Sales team in our Sydney (Matraville) office.
About us CONNECTING PEOPLE.
IMPROVING LIVES DHL is the leading global brand in the logistics industry.
Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfilment solutions, international express, road, air, and ocean transport to industrial supply chain management.
With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.
With specialised solutions for growth markets and industries, including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as "The logistics company for the world." DHL is part of the DHL Group.
The Group generated revenues of more than ninety-four billion euros in 2022.
With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world.
DHL Group aims to achieve net-zero emissions logistics by 2050.
Overall Role Purpose Executes global/regional (sector) strategy on country level (as aligned with global sector structure) Manages relationship with CSI (Customer Solution innovation team)/MNC (Multi National Team) as customer point of contact on country level Prospects, wins, retains and develops local & overseas controlled strategic customers.
Plans and manages accounts.
Coordinates with product & customers on account planning, customer enquiries, business reviews etc.
Gathers customer and market information to update Product and Trade Lane on current conditions.
Skills/ Qualifications Minimum of 5 years' commercial/sales experience within freight forwarding / International Logistics Strong professional communication & interpersonal skills Customer management experience Extremely customer centric and solution driven Commercial attitude Highly organized and able to work in a fast paced and everchanging environment.
High attention to detail Proficient in Microsoft Products (Office, Excel, Word) Proficient in virtual communication tools (i.e.
MS Teams, Zoom) Ability to identify and meet customer needs in a pleasant and friendly manner, gathering information and building long-term relationships Why DHL Global Forwarding?
Apart from a competitive hourly rate, positive & friendly team, the ability to cross train and offer career progression we also have some awesome Employee Benefits.
Not only do you get discounts on everything from Health Insurance, Flights, Car Hire & Hotel Accommodation etc.
– you also get to work with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!
Excellence.
Simply Delivered.
We'd love to hear from you right away.
APPLY NOW!
